Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Very helpful in a scary time

I am in between Doctors right now and really needed a refill. They were very helpful.

Helpful?
Laurie
Laurie
1 reviews
4 months ago
5 out of 5 stars

Able to get appointment quickly

I was able to get an appointment in less than 15 minutes. Was able to get prescription for COVID-19 meds called in. So grateful to not have to leave the hotel and infect others. We were away from home and it was a Saturday, the first available video appointment at my Dr. would be Monday - too late to start Paxlovid. Very grateful for the care.

Helpful?
4 months ago
5 out of 5 stars

Great Solution!

I had a difficult time getting in to see a Dr in person. It was a Friday afternoon. My insurance covers Teledoc so I called, completed the registration and was see virtually by a Dr quickly. The Dr was courteous, professional & quickly diagnosed the problem, an eye infection & sent a Rx to the pharmacy. It was great!

Helpful?
4 months ago
4 out of 5 stars

Great people that's employed by you…

Great people that's employed by you guys I just wish that I would get a 30-day supply of my medicine other than that great experience time saved money saves I have to come out of pocket a week early but great

Helpful?
TexasGuru
TexasGuru
1 reviews
4 months ago
4 out of 5 stars

Great experience

Great experience except took longer than estimated wait time. Provider was great and no office waiting or exposure to illness.

Helpful?
4 months ago
2 out of 5 stars

A provider that acts like they care

Signing up and getting the doctor to call was very easy and uneventful when the provider called she was less than enthused that she had to call someone at 9:15 at night. It took about 15 seconds for this call to last and it charged me $35 I would suggest getting a provider that Even pretends to act like they care.

Helpful?
TS
TS
1 reviews
4 months ago
5 out of 5 stars

Professional and kind

I always have a great experience with Teladoc Health. My last appointment, I was concerned with having a male doctor but he was very professional and kind. Didn't rush through the visit.

Helpful?
4 months ago
5 out of 5 stars

I had aConvenient and Professional Care from Home great experience using this…

I had a great experience using this telehealth service. The appointment was easy to schedule, and I was able to speak with a licensed provider the same day. The video connection was smooth, and the provider took time to listen to my concerns and explain the treatment plan clearly. What I appreciated most was the convenience—no waiting room, no travel, and I still felt like I received quality care. Follow-up instructions were sent promptly, and the whole process felt streamlined and secure. This service is ideal for non-emergency issues and busy schedules. I’d definitely use it again.

Helpful?
4 months ago
5 out of 5 stars

Saved me a trip to urgent care

Saved me a trip to urgent care, speaking to a live person with all the necessary credentials was awesome

Helpful?
4 months ago
5 out of 5 stars

Poison Ivy Rash Dilemma

Having the issue I had, made it hard to see and to drive to the doctors office. Being able to schedule a telehealth appointment and have a prescription available to be picked up in around an hours time, is so convenient. I am healing and will be back to normal real soon.

Helpful?
Mary Bravos
Mary Bravos
1 reviews
4 months ago
5 out of 5 stars

Fast and friendly service

Fast and friendly service! I had a prescription refill and all went smoothly!

Helpful?
Edward
Edward
1 reviews
4 months ago
5 out of 5 stars

Great experience

Great experience. Convenient, caring and professional

Helpful?
DC
DC
1 reviews
4 months ago
5 out of 5 stars

Good experience

Booked an appointment for a skin problem. The dermatologist got back to be quickly. She was thorough and gave me an Rx. Entire process is much easier than it used to be.

Helpful?
4 months ago
5 out of 5 stars

My experience was a very fast and…

My experience was a very fast and pleasant! He listened, he asked questions, and he diagnose my problem. I had my prescription minutes after speaking with the doctor.

Helpful?
Mrs.McQueen
Mrs.McQueen
1 reviews
4 months ago
5 out of 5 stars

Call was answered in a timely manner !

Call was answered in a timely manner !! The MD listened to my concerns didn’t have no problem with what I was suggesting!!! I Went straight to the pharmacy that was recommended and medication was waiting for me to pick it up within minutes!!! Quick , Fast and Efficient on a Sunday

Helpful?
4 months ago
5 out of 5 stars

The doctors are very knowledgeable and compassionate

I have needed to use this sevice. several times and have nothing but good things to say about my experiences .I was very comfortable talking to Doctors and felt they all genuinely cared and were very knowledgeable, they were very quick with getting my prescriptions called in to pharmacy.I also really like how there is no waiting room to sit in and I was connected to a Doctor almost immediately 🙂

Helpful?
jose diaz
jose diaz
1 reviews
4 months ago
5 out of 5 stars

Genial atención

Genial atención

Helpful?
4 months ago
5 out of 5 stars

Prompt call

I was impressed that the doctor called so promptly in the middle of the night!

Helpful?
Jantz
Jantz
1 reviews
4 months ago
5 out of 5 stars

Teledoc call was easy and simple…

I scheduled a call time and the doctor was prompt on that time. He asked simple questions and figured out quickly what I needed. I was able to pick up my prescription promptly.

Helpful?
4 months ago
5 out of 5 stars

The provider was very patient and…

The provider was very patient and ensured that the treatment they prescribed did not interfere with my other medical conditions.

Helpful?

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