Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Belle Star
Belle Star
1 reviews
4 months ago
5 out of 5 stars

The doctor I spoke to was very caring…

The doctor I spoke to was very caring and explained the best way for me to get relief of my symptoms. He didn't rush through it. He took time and seemed to really care.

Helpful?
Latesha
Latesha
1 reviews
4 months ago
5 out of 5 stars

My telehealth experience was…the best

My telehealth experience was significantly more convenient than an in-office visit. I received the same level of care without the long wait times or unnecessary follow-up charges. There was no copay, and I was only responsible for the medication cost. For non-urgent needs, I will continue to choose telehealth moving forward.

Helpful?
4 months ago
5 out of 5 stars

Easy to use and fast

Easy and Quick

Helpful?
4 months ago
5 out of 5 stars

Great for people with anxiety and little time

I get very anxious about phone calls, but this telehealth call was so easy. The doctor called me shortly after I put in my request, and listened to my issue and very quickly gave me the information and prescription I needed. It was so stress-free and I'm feeling so much better now, after having put off getting help earlier due to my anxiety and lack of time due to my work schedule holding me back from calling a doctor.

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Roberto
Roberto
1 reviews
4 months ago
4 out of 5 stars

Easy and useful

It was useful and reasonably affordable.

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Muriel
Muriel
1 reviews
4 months ago
5 out of 5 stars

I was feeling very bad

I was feeling very bad. Everyone was so understanding to my situation. Even the doctor was grateful. I will tell anyone about them.

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Andrew
Andrew
1 reviews
4 months ago
5 out of 5 stars

So Glad I Chose This

Had to wait all of five minutes to be seen. Snapped a few pics and ten minutes later I had prescriptions I needed sent to my pharmacy. Pretty awesome.

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Zach Smith
Zach Smith
1 reviews
4 months ago
5 out of 5 stars

Easy to set up a call through the app

Easy to set up a call through the app. Friendly doctor.

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Shellie Heap
Shellie Heap
1 reviews
4 months ago
5 out of 5 stars

The Dr Whitney Barnes.

The Dr. was very prompt. She listened to my situation and showed empathy during the entire visit. I love using this platform. It is very helpful and user friendly

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Melanie Jirka
Melanie Jirka
1 reviews
4 months ago
5 out of 5 stars

Dr. Ethan

Dr. Ethan helped me with a uti that occurred after hours. He called in antibiotics and saved me a costly trip to the ER or Urgent Care.

Helpful?
4 months ago
5 out of 5 stars

Super friendly and comforting.

Super friendly and comforting. He listened to my issues and asked follow up questions to get me some relief.

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Angela Matts
Angela Matts
1 reviews
4 months ago
5 out of 5 stars

Very satisfied

The providers have been kind, quick to respond and very efficient! And zero copay.

Helpful?
4 months ago
5 out of 5 stars

I have had a tough year

I have had a tough year, with the loss of my mom, my oldest granddaughter having cancer and one of my twin granddaughters almost drowning. Work is not an escape, it is more like a prison. It was great to be listened too and know that I am working with someone who will help me gain the proper tools to deal with everything.

Helpful?
Layla
Layla
1 reviews
4 months ago
5 out of 5 stars

On demand medical help is wonderful

On demand medical help is wonderful. Sometimes there is a medical urgency but not enough to call 911. Thats when Teladoc comes in. It's a wonderful service. I am so grateful for it.

Helpful?
4 months ago
5 out of 5 stars

Fast service

I received care and prescription called into pharmacy all within 30 minutes

Helpful?
Di
Di
1 reviews
4 months ago
5 out of 5 stars

Teledoc was a great experience and I’m…

Teledoc was a great experience and I’m so grateful I didn’t have to go to urgent care or the ER. Thank you!!

Helpful?
4 months ago
5 out of 5 stars

Desperate need of physician care

Appointment was on time Dr was courteous, professional and kind reviewed my records and new exactly of my history. I had a very good experience I was able to start with treatment same day. Praise Lord I highly recommend Teledoc Health

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Tina
Tina
1 reviews
4 months ago
5 out of 5 stars

I was called promptly

I was called promptly. Diagnose promptly and prescription called in promptly. Excellent experience.

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Lyn Tarver
Lyn Tarver
1 reviews
4 months ago
5 out of 5 stars

The doctor was efficient friendly and…

The doctor was efficient friendly and professional

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Alex
Alex
1 reviews
4 months ago
5 out of 5 stars

Care when you need it and on your schedule.

I've been with Teledoc for over 2 years now and am very happy with the care I receive. I am able to video chat with my primary care doctor, therapist, and nutritionist as well as make appointments around my schedule. I am always able to leave a message for any of them should I need to do so and they usually get back to me within a day or two. Almost all of them have a very flexible schedule and some are available on Saturdays and Sundays as well.

Helpful?

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