Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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PamCH
PamCH
1 reviews
4 months ago
5 out of 5 stars

Skilled and Professional Assistance

Teladoc makes it easy to get skilled, professional medical assistance from the privacy of your home.

Helpful?
Kendra H
Kendra H
1 reviews
4 months ago
5 out of 5 stars

I’ve used Teladoc Health several times

I’ve used Teladoc Health several times, and each experience has been smooth and efficient. Scheduling was quick, the app is user-friendly, and the doctors were knowledgeable, compassionate, and attentive. I appreciate how I can access care without leaving home—especially during busy weeks or when traveling. Teladoc saved me time and stress while still providing excellent care. I highly recommend it for anyone looking for convenient healthcare without sacrificing quality.

Helpful?
4 months ago
5 out of 5 stars

Really appreciated the doctor taking…

Really appreciated the doctor taking the time to review my other medications before prescribing an antibiotic. This practice is rare.

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4 months ago
5 out of 5 stars

Peace of mind

Super easy called within 10 min simple in out done

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VN
VN
1 reviews
4 months ago
3 out of 5 stars

Prescription was called in incorrectly

Prescription was called in incorrectly. The pharmacy hasn't been able to reach prescriber for over 48 hrs. Teladoc has no record of my visit.

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rhonda cave
rhonda cave
1 reviews
4 months ago
5 out of 5 stars

Only had a limited amount of time

Only had a limited amount of time. Was seen by a doctor and was prescribed a prescription within 25 minutes. Better than an urgent care and in the privacy of my home

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Michael Nutt
Michael Nutt
1 reviews
4 months ago
5 out of 5 stars

Excellent service for the price it is…

Excellent service for the price it is very valued and a whole lot easier to get into than a doctor's office

Helpful?
Andrea Smith
Andrea Smith
1 reviews
4 months ago
1 out of 5 stars

Will NEVER use this company again

I will never use them again as there is no guarantee that they will help in any situation and won't refund any money if they send you elsewhere immediately. It is a complete gamble to use their services when you don't have any insurance. It is a terribly misrepresented system that actually gives no aid or flexibility to it's patients. I used them for the first time for my daughter's ear pain and in less than a minute on the call they directed me to be seen in person and ended the call. I was charged their full fee for nothing. When I called to speak to them about this issue, there was no scale for payment as they provided no service at all to me and told me I had to go in and be seen in person and they ended up hanging up on me as I tried to resolve the issue and understand their exact policies. They are ripping people off and not even helping them. I had to go in to the doctor anyway and pay the full fee. Don't waste your money with this company, you will end up double paying and having to go in to see a doctor anyway.

Helpful?
5 months ago
5 out of 5 stars

Quick and Easy!!!!

Great experience it was quick and easy. Done from the comfort of our own home. Saved us gas, money, and time!

Helpful?
Iseeit
Iseeit
1 reviews
5 months ago
1 out of 5 stars

They ignored my sinus infection…

They ignored my sinus infection symptoms and told me if I still had them in a few days to make another appointment... It's just Big money $$$ grab. I didn't even see a doctor.

Helpful?
5 out of 5 stars

Listened

Listened, cared and offered additional advice. Call me within 4 minutes of scheduling time. Great.

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5 months ago
5 out of 5 stars

Fast and easy

The Dr was very knowledgeable and informative. He listened and was very nice. My prescriptions were sent to my pharmacy as soon as the appointment was over. Everything was quick and efficient. Love Teladoc!

Helpful?
John
John
1 reviews
5 months ago
5 out of 5 stars

A very pleasent experience over the phone call with the Doctor .

Had a very pleasent experience talking to doctor Stacy King. Went over all the information that was needed for me to take care of myself and get better. Gave very specific instructions on what I needed to do.

Helpful?
Susan Dyer
Susan Dyer
1 reviews
5 months ago
5 out of 5 stars

Saved My Vacation!

I was on a trip to my hometown and started getting severe UTI symptoms. I called my doctor at home, but they would not do anything without my coming into the office. I was able to get Teledoc visit within 15 minutes of opening the app. I described my symptoms and the doctor sent an antibiotic prescription to a nearby pharmacy. Within a couple hours of the first dose, my symptoms had become much more tolerable. By the next morning, my symptoms we're gone. I was able to enjoy the rest of my trip.

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A.P.
A.P.
1 reviews
5 months ago
5 out of 5 stars

Tele doc is Great

Dr. Clancy is AMAZING!!! I wish she was doing this full time, I’d make her my primary care physician. The convenience of seeing a doctor while at home saves time and gas. I will be using this service for medical care as necessary.

Helpful?
5 months ago
5 out of 5 stars

Easy and convenient

It was easy and convenient even though I still had to be seen in person at an urgent care.

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Carol
Carol
1 reviews
5 months ago
5 out of 5 stars

Great provider

Great provider. I really enjoyed my visit. Very knowledgeable and very friendly.

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Jane Klemm
Jane Klemm
1 reviews
5 months ago
5 out of 5 stars

No rush

No rush, listened, explained the treatment and suggested follow-up options.

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5 months ago
5 out of 5 stars

Thank you for the compassionate care.

Thank you for the compassionate care.

Helpful?
5 months ago
5 out of 5 stars

Dr. Go is a Go

"I recently visited Dr. [Doctor's Name] for a check-up and was very impressed with the level of care I received. The office was clean and the staff was friendly and efficient. Dr. Rolando` Gomez took the time to explain everything in detail and answered all my questions, making me feel comfortable and informed. I would highly recommend them to anyone looking for a knowledgeable and compassionate doctor

Helpful?

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