Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Terri Meyer
Terri Meyer
1 reviews
4 months ago
5 out of 5 stars

Video visit was amazing!

This is an amazing service to get urgent care help while out of state! The video visit was amazing! Very little wait time, knowledgeable professional provider and even help get a prescription sent to a pharmacy that was near my vacation spot. Five stars!!!

Helpful?
S Malan
S Malan
1 reviews
4 months ago
1 out of 5 stars

I was refused medical assistance…

I was refused medical assistance because of my age and medical condition; consequently, they promised no charge. When the charge came through on my credit card anyway, I contacted them for a refund. They refuse to keep their commitment to. Beware of their unscrupulous practices.

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4 months ago
5 out of 5 stars

Great service

Great service

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Ceanna Sutton
Ceanna Sutton
1 reviews
4 months ago
2 out of 5 stars

Wasn't happy at all yes did give me…

Wasn't happy at all yes did give me cream for my eczema but not blood pressure didn't even ask what my reading is are nothing

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Robby Dawes
Robby Dawes
1 reviews
4 months ago
5 out of 5 stars

Awesome

Easy to use the app and website

Helpful?
4 months ago
5 out of 5 stars

Safe place to have a conversation

A safe place to be honest.

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Betsy Newman
Betsy Newman
1 reviews
4 months ago
3 out of 5 stars

Service is great and we had meds when…

Service is great and we had meds when we arrived in South Florida for our son. Teledoc person had a very thick foreign accent so the communication was really difficult making it a very challenging coversation.

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Serenity
Serenity
1 reviews
4 months ago
5 out of 5 stars

Definitely love my experience using Teledoc

Definitely love my experience using Teledoc! Being sick and not wanting to move.. the ease of using Teledoc has been great!

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Luke McGinnis
Luke McGinnis
1 reviews
4 months ago
5 out of 5 stars

Great

The ease of access, level of care and follow up.

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Robert Mott
Robert Mott
1 reviews
4 months ago
5 out of 5 stars

First Time Using Teladoc

This was my first time using Teladoc and I was quite satisfied with my experience. The provider was on time, professional, clear and compassionate.

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Douglas
Douglas
1 reviews
4 months ago
5 out of 5 stars

What a wonderful therapy service that we all could benefit from especially those who struggle and what answers to all of their questions about what might be going on, so they know what to do in future

What a wonderful service that is there for people who want to know about their conditions and how they can best manage their lives. I know Teladoc has really helped me and I’m sure it can help others so let’s spread the word because they are the best therapy service in the country.

Helpful?
4 months ago
5 out of 5 stars

Knowing that my concerns were heard

Knowing that my concerns were heard

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4 months ago
5 out of 5 stars

10/10

I’ve never had a telehealth appt before. I was so worried I’d have to try and “convince” my provider of the symptoms I was feeling. After asking about my medical history, she asked typical questions regarding my symptoms and explained what medication she was going to prescribe me. It was so easy. I picked up my antibiotic a few hours later, and I already am feeling better. She was so sweet, too!

Helpful?
4 months ago
5 out of 5 stars

The availability of the Dr's was quick

The availability of the Dr's was quick. They inquired about my symptoms and then sent a prescription to my local pharmacy quick. I had no issues whatsoever with my virtual visit.

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4 months ago
5 out of 5 stars

Fast and professional

Excellent!

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4 months ago
3 out of 5 stars

Video is not working properly this week

Video is not working properly this week

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4 months ago
5 out of 5 stars

Dr. On call great place.

Great phone experience for doctor services.

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Caro Rod
Caro Rod
1 reviews
4 months ago
1 out of 5 stars

Dr. Jonathan Reitzenstein needs vacation or empathy?

Setting the appintment was easy but Doctor Jonathan Reitzenstein showed no manners. First, he was on purpose not on camera, just his hair so I asked to see his face so he moved the camera and then I could only see half of his face, so I said I still don't see you, he said why it does it matter? Well, as I patient I think is important to see your doctor and vice versa. Then he rushed to ask what do I need so started telling that I injured my fingers, barely let me talk and started saying it was not smart to do what I did and told me to just take the medicine he will send to pharmacy.....zero empathy super rushed, no time to ask questions and he is gone! You can tell he is there to make as many calls as possible!

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Scott Carlin
Scott Carlin
1 reviews
4 months ago
5 out of 5 stars

Outstanding Help

The provider was outstanding and friendly.

Helpful?
4 months ago
5 out of 5 stars

Doctor was very nice and thorough

Doctor was very nice and thorough. I was able to be seen as soon as I started feeling bad rather than waiting a day or two to get into an appointment. I was out running my kids to sports and doing errands and was able to have my appointment while waiting in the car during my daughter’s cheer practice. So convenient especially when I’m running around with my 3 kids. Thank you so much!

Helpful?

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