Fast delivery and well packaged
Fast delivery and well packaged. Thank you!

Tealyra is an online retailer specializing in a diverse selection of loose leaf teas. With over 300 different varieties, the company offers a range of options including white tea, black tea, green tea, oolong tea, and matcha. Tealyra caters to tea enthusiasts and consumers looking for high-quality loose leaf tea products, providing them with an extensive catalog that meets various preferences and tastes. Customers can easily navigate the Tealyra website to find their desired teas and blends, with features that enhance the online shopping experience, such as personalized sessions and a user-friendly interface. Tealyra also offers free shipping within the EU for orders above a certain value, making it accessible for a wider audience. The company's commitment to quality and variety positions it as a go-to destination for tea lovers seeking to buy tea online.
Tealyra garners a generally positive reception, with many customers praising the quality and variety of their teas. Reviewers frequently highlight the delicious flavors and pure ingredients, particularly enjoying blends like Earl Grey and the refreshing peach iced tea.
The sampler sets are also noted as a fantastic way to explore new favorites. However, there are significant concerns regarding customer service and order fulfillment. Several consumers report issues with damaged products and lack of support when problems arise, including complaints about customs charges and shipping delays. While many appreciate the fast shipping and care in packaging, the negative experiences with customer service and product quality cannot be overlooked. Overall, Tealyra is well-regarded for its tea offerings, but improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 75 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 75 most recent reviews.
“I placed my first order and was able to take advantage of the 20% discount for new customers, plus free shipping with...”
“Already requested to return and refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | — | 75 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: TEALYRA is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
75 reviews of TEALYRA. Filter by what matters to you.
Fast delivery and well packaged. Thank you!
I have purchased teas from multiple suppliers. In my opinion, the quality and selection of those from Tealyra are as good, or better, than any I've purchased from. Additionally, they have good promotions and free shipping. My daily beverage is the White Silver Needle.
i always get green teas from Japan that are organically grown. i especially like the Ogura Matcha, Homare Diadem Kabusecha, and Imperial Okabe Gyokuro
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I love nearly everything I order from Tealyra. Such a nice variety of teas, great sales and quick service. I’ve gotten my husband, a die-hard coffee drinker, into Tealyra’s pu-erh teas as a result!
Great products great service
Organic Moroccan Mint is Wonderful! Full of flavor, I have been having it every morning.
I have been buying my tea from Tealyra for several years. I have been consistently pleased with their high standards for product and customer service.
I am a repeat customer at TeaLyra because the tea is excellent, they offer frequent & reliable specials, they ship in a reasonable time, and the tea is packaged to stay fresh and dry.
you guys always come through
I have been getting my tea and other tea related items from Tealyra for many years. I love their tea. I can buy small amounts of their tea to try all different types of tea from all over the world. I buy delicious cocoa rooibos tea and I try teas that are for all different remedies. The come is delivered more quickly than from any other company.
Love your quality and selection of teas. I appreciate you carrying a good selection of organic tea. Also, shipping always arrives in a timely manner.
Always high quality product that comes packaged well
This is probably the best tea store and the best service I have ever come across. Thank you guys!
Terrible! Will not buy again. SENCHA TENKAICHI PREMIUM. One steep maybe... Was going to throw it out but decided to use it as fiber in green smoothies. I was experimenting with other green teas because I was too cheap to pay for shipping with OCHA & CO. Now I know that the value does not exist with this particular product. Maybe their other teas are good but I’m very reluctant to try based on this experience. Typically I don’t write reviews, with the exception of something being extremely good or bad.
I enjoy their tea. They have a lot of unique fruit flavors that I like. It’s a bit pricey, but makes for a nice treat at the end of a hard day. I was let down by some of the green teas they had though: maybe I’m just not used to traditional flavors. But the dried fruit ones that has stuff like pineapple, cherries, etc are so good.
Great dried fruity teas that get shipped in nice packaging. If you like tea, try them out with a few different flavors. It’s loads tastier than the cheap teabags you get elsewhere.
Tealyra is an online retailer specializing in a diverse selection of loose leaf teas. With over 300 different varieties, the company offers a range of options including white tea, black tea, green tea, oolong tea, and matcha. Tealyra caters to tea enthusiasts and consumers looking for high-quality loose leaf tea products, providing them with an extensive catalog that meets various preferences and tastes. Customers can easily navigate the Tealyra website to find their desired teas and blends, with features that enhance the online shopping experience, such as personalized sessions and a user-friendly interface. Tealyra also offers free shipping within the EU for orders above a certain value, making it accessible for a wider audience. The company's commitment to quality and variety positions it as a go-to destination for tea lovers seeking to buy tea online.
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