Pearl was brilliant
The young lady was so nice

Swinton Insurance is a comprehensive insurance provider based in the UK, offering a diverse range of insurance products to meet the needs of individual and business customers. Their offerings include car insurance, home insurance, bike insurance, van insurance, business insurance, and travel insurance. Additionally, Swinton provides specialized services such as breakdown cover and car hire excess insurance, ensuring that clients have access to essential support when needed. The company caters to a wide audience, from first-time car owners seeking affordable coverage to business owners requiring tailored insurance solutions. With a commitment to customer service, Swinton Insurance aims to provide peace of mind through its various insurance policies, making it a trusted choice for those looking to protect their assets and mitigate risks. For more information, customers can visit their website at www.swinton.co.uk.
Swinton Insurance receives high praise for its user-friendly website and helpful customer service, with many reviewers noting the ease of navigating the site and the ability to speak with knowledgeable staff. Customers appreciate the competitive pricing, especially for motor insurance, and find the process straightforward and efficient.
However, there are significant concerns regarding the treatment of learner drivers, with complaints about high cancellation fees and unexpected price increases after the initial purchase. Some consumers express frustration over claims handling, particularly regarding courtesy vehicles after accidents. Overall, while many find Swinton Insurance to be a reliable and cost-effective choice, the negative feedback highlights important areas for improvement, especially in their policies for learner drivers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to negotiate the website”
“Took over 3 weeks to get the payment, Despite submitting the images immediately”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.2 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Swinton Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.2).
60 reviews of Swinton Insurance. Filter by what matters to you.
The young lady was so nice
The person I spoke to was very helpful and present Thanks.
The Agent was knowledgeable, patient and friendly. I was impressed with her clear explanations .
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Swinton Insurance is a comprehensive insurance provider based in the UK, offering a diverse range of insurance products to meet the needs of individual and business customers. Their offerings include car insurance, home insurance, bike insurance, van insurance, business insurance, and travel insurance. Additionally, Swinton provides specialized services such as breakdown cover and car hire excess insurance, ensuring that clients have access to essential support when needed. The company caters to a wide audience, from first-time car owners seeking affordable coverage to business owners requiring tailored insurance solutions. With a commitment to customer service, Swinton Insurance aims to provide peace of mind through its various insurance policies, making it a trusted choice for those looking to protect their assets and mitigate risks. For more information, customers can visit their website at www.swinton.co.uk.
This profile hasn't been claimed by the business owner.