I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 971 - 980 of 995 reviews
RW
Excellent service
Courtney was very professional and very helpful. I was very happy with everything
Date of experience: September 14, 2023
WH
Very helpful with a complicated issue…
Very helpful with a complicated issue due to an inactive account. Sorted out adequately and in good time.
Date of experience: September 13, 2023
MB
Thank you Kelly
This is a good review because of Kelly, Superdrug, you're pretty ok too. 2 issues solved in one simple way, 10/10 :D
Date of experience: September 13, 2023
DD
Download speed 0.05 Mbps again never…
Download speed 0.05 Mbps again never had higher then 2.50mbps ever
Date of experience: September 11, 2023
lh
Disgusting behaviour
Got a email a few hours ago saying my account has been shut down went on my dash board to talk about this they have refused to give me a Pac code saying my account is completely shut down and there is nothing they can do they said i received a email 40 days ago letting me know this the email I received only said I have not updated my account and I still can not anywhere saying my account will be shut down and cannot get my Pac code I am furious as I am self employed with children in school do not use superdrug mobile I have now just ordered a SIM from lyca mobile first 3 months 1.40 then 6.99 got there cheaper and will probably treat you better disgusting superdrug mobile
Date of experience: September 8, 2023
MH
Courtney ! :)
Needed to order a new sim card as I lost my phone. Courtney was really professional, helpful and seemed like she genuinely cared about helping me out. I got a few of my details wrong and she stayed really patient and helpful. Made what was a stressful situation for me a lot easier! Whenever I need any help with my Superdrug Mobile contract I hope it's Courtney who helps me out again!
Date of experience: September 8, 2023
MP
great services by Courtney ,very prompt
great services by Courtney ,very prompt
Date of experience: September 8, 2023
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