Review summary

Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

I was chatting with a lovely advisor…

I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!

M
Excellent customer service

Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.

Courtney was a great help very…

Courtney was a great help very professional service

BW
Returning a SIM card

I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.

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All reviews

999 total • Write a review

Showing 961 - 970 of 995 reviews
L
5 out of 5 stars

Samiirah was super helpful getting me a…

Samiirah was super helpful getting me a replacement sim! Quick, easy and convenient service!

Date of experience: September 20, 2023

IH
1 out of 5 stars

Do not get a SIM from Superdrug

Do not get a SIM from Superdrug - their service and coverage is total crap! Their customer service is abysmal and when you want to leave they screw you over with auto-renew!!!

Date of experience: September 20, 2023

FR
5 out of 5 stars

I have faced some issues with my Super…

I have faced some issues with my Super drugs SIM; luckily i had an opportunity with Live chat @Careman. Oh God ! Her paitent is really praiseable and she consulting me every single detail that i need to follow. Thank you super drug live chat team

Date of experience: September 20, 2023

CM
5 out of 5 stars

Chatted with Carmen who was incredibly…

Chatted with Carmen who was incredibly quick, professional and generally spot on!

Date of experience: September 19, 2023

su
5 out of 5 stars

very helpful and quick

Sharifa was very helpful and provided me with a good experience, as it was my first time using superdug mobile.

Date of experience: September 19, 2023

MH
5 out of 5 stars

Very kind and helpful!

Whenever i have queries regarding my data, i always speak to Courtney. They have always been so helpful and kind :) thank you for great service!!

Date of experience: September 18, 2023

mm
5 out of 5 stars

Very helpful and understanding staff

Very helpful and understanding staff

Date of experience: September 18, 2023

T
5 out of 5 stars

Courtney solved my query in less than 5…

Courtney solved my query in less than 5 minutes and couldnt've been nicer. 5*

Date of experience: September 18, 2023

SW
5 out of 5 stars

Kelly has been so helpful.

Kelly has been so helpful in dealing with a few matters in relation to my account, very grateful.

Date of experience: September 18, 2023

PB
5 out of 5 stars

helpful staff , specially Courtney !

had a chat with Courtney this morning about your data plans and she was very helpful and efficient and knowledgeable . thank you Courtney Paulo

Date of experience: September 17, 2023

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