Review summary

Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

I was chatting with a lovely advisor…

I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!

M
Excellent customer service

Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.

Courtney was a great help very…

Courtney was a great help very professional service

BW
Returning a SIM card

I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.

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All reviews

999 total • Write a review

Showing 951 - 960 of 995 reviews
L
5 out of 5 stars

Great online service today

Great online service today. I needed help after activating my sim to a old account. Courtney was a great help and got me sorted quickly. 👍

Date of experience: September 24, 2023

ML
5 out of 5 stars

Excellent service the advisor was very…

Excellent service the advisor was very helpful and nice

Date of experience: September 24, 2023

BJ
5 out of 5 stars

Courtney was very patient and helpful…

Courtney was very patient and helpful on our chat

Date of experience: September 24, 2023

N
5 out of 5 stars

Loving this network already

Loving this network already! So easy to transfer over to! And the chat box on the dashboard is so easy to use and no going through horrid menu systems! Spoke to Courtney today, and she helped me quickly with my problem and sorted it for me. So glad I switched! Thanks again Courtney.

Date of experience: September 24, 2023

YP
5 out of 5 stars

SIM card live chat

SIM card live chat, they give good support (person name is Joshua), he is very helpful to give refund

Date of experience: September 23, 2023

KD
5 out of 5 stars

Nazia has been fantastic in helping…

Nazia has been fantastic in helping with my query and resolving everything for me. Thank you again Nazia

Date of experience: September 21, 2023

EB
5 out of 5 stars

Samirah and Joshua are Superdrug Mobile…

Samirah and Joshua are Superdrug Mobile Super Heroes Thanks guys a lot

Date of experience: September 21, 2023

G
5 out of 5 stars

I spoke to Courtney who was very…

I spoke to Courtney who was very helpful and polite. She guided me clearly and explained the procedure step by step. Excellent customer service.

Date of experience: September 21, 2023

RM
5 out of 5 stars

Live chat

Courtney made it very easy on the live chat and sorted my issue without any problems.

Date of experience: September 20, 2023

EM
5 out of 5 stars

Had a issue with my SIM card contacted…

Had a issue with my SIM card contacted help and had an amazing response from Courtney who fixed my problem within 5 minutes and now all fixed Very impressive

Date of experience: September 20, 2023

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