I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 941 - 950 of 995 reviews
CW
thanks Joshua!
Fast customer service when I had questions, great coverage, great value - thanks Joshua!
Date of experience: September 28, 2023
AS
Very bad network ,I use it from 2 days …
Very bad network ,I use it from 2 days my network it’s going on off every 2minutes can’t even make a internet call Internet is very slow
Date of experience: September 27, 2023
JF
Thought this would be difficult to sort…
Thought this would be difficult to sort out. Kelly understood all the issues and found the solution quickly. Knew actually what to do.
Date of experience: September 27, 2023
CF
Problem solving done right
Courtney was most helpful and sorted out my problem in minutes. I wish all customer service was this good.
Date of experience: September 25, 2023
MG
A great chat with a quick help
A great chat with a quick help
Date of experience: September 25, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.