Review summary

Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

I was chatting with a lovely advisor…

I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!

M
Excellent customer service

Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.

Courtney was a great help very…

Courtney was a great help very professional service

BW
Returning a SIM card

I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.

Company details

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All reviews

999 total • Write a review

Showing 931 - 940 of 995 reviews
DJ
5 out of 5 stars

Majenta was very helpful with the…

Majenta was very helpful with the Superdrug Mobile process!

Date of experience: October 3, 2023

KS
5 out of 5 stars

I got in touch with Superdrug about…

I got in touch with Superdrug about complaint I spoke to courtney on live chat who was very helpful and dealt with my problem effectively and quickly hats off to courtney

Date of experience: October 2, 2023

AN
5 out of 5 stars

Nazia was extremely helpful and…

Nazia was extremely helpful he assisted me with my phone network connection problems. He was very good in customer service. I was impressed. Armstrong Ndegwa

Date of experience: October 1, 2023

D
5 out of 5 stars

Courtney was very helpful

Courtney was very helpful. I shall wait for 2 hours and see whether the data plan is up and running.

Date of experience: October 1, 2023

D
5 out of 5 stars

Fast and helpful

Nazia was the one I was connected to on Live Chat and she responded quickly and was helpful.

Date of experience: October 1, 2023

MW
5 out of 5 stars

Very helpful.

Very helpful.

Date of experience: October 1, 2023

d“
5 out of 5 stars

Always helpful

Always helpful Thank you Courtney

Date of experience: October 1, 2023

S

Sa

US

5 out of 5 stars

Nazia was really kind and polite in…

Nazia was really kind and polite in helping me deal with the issue I had with my superdrug mobile sim and was able to do efficiently.

Date of experience: September 30, 2023

FU
4 out of 5 stars

Courtney was very helpful and…

Courtney was very helpful and receptive. I found chatting with Her easy

Date of experience: September 29, 2023

AA
5 out of 5 stars

courtney was very helpful

courtney was very helpful

Date of experience: September 29, 2023

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