Review summary

Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

I was chatting with a lovely advisor…

I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!

M
Excellent customer service

Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.

Courtney was a great help very…

Courtney was a great help very professional service

BW
Returning a SIM card

I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.

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All reviews

999 total • Write a review

Showing 921 - 930 of 995 reviews
Ds
5 out of 5 stars

Excellent customer servicsuperdrug mobilee

Excellent customer service, thank you so much Courtney x

Date of experience: October 10, 2023

CB
5 out of 5 stars

Live Chat

Had a live chat with Samiirah and she was so helpful in fixing a problem I had with erasing an old/setting up a new SIM card :)

Date of experience: October 7, 2023

DC
5 out of 5 stars

All around a great experience,

All around a great experience, 3rd year using in Europe,,working really well.

Date of experience: October 6, 2023

PL
5 out of 5 stars

Courtney was very helpful and…

Courtney was very helpful and knowledgeable and I was able to proceed with her assistance - thank you

Date of experience: October 6, 2023

TZ
5 out of 5 stars

Nazia helped me with my problems and…

Nazia helped me with my problems and she’s very patient.

Date of experience: October 5, 2023

J
5 out of 5 stars

I had a few questions

I had a few questions And Carmen has been a absolutely star in helping me All sorted

Date of experience: October 4, 2023

LP
5 out of 5 stars

Kelly from superdrug mobile customer serivices

I spoke with a superdrug customer service lady today her name is Kelly amazing. She sorted all my queries out with no problems 😊 thank you Kelly really appreciate it💯

Date of experience: October 3, 2023

CR
5 out of 5 stars

Good Customer Service

Had a few questions, Carmen answered them quick. Good customer service. Thanks Superdrug and Carmen!

Date of experience: October 3, 2023

bs
5 out of 5 stars

good service

courtney was very helpful :)

Date of experience: October 3, 2023

AS
5 out of 5 stars

quick and easy

Kelly the advisor was very helpful and was swift with getting things done and very nice

Date of experience: October 3, 2023

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