I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 61 - 70 of 995 reviews
V
Vin
US
Had some issues regarding SIM activation
Had some issues regarding SIM activation. Started conversation with Michael who greeted kindly and helped in identifying what is causing the issue and within a minute he solved the issue. Thank you so much for listening patiently and your timely help.
Date of experience: May 23, 2025
AC
The customer service i got was very…
The customer service i got was very chill the lady Courtney was amazing and was patient with me ty 😊
Date of experience: May 23, 2025
KL
Help with getting back my old number
I spoke to Courtney to help get my old number back after getting a Superdrug SIM. She was incredibly helpful and kind and got my issue sorted super quickly!
Date of experience: May 23, 2025
WW
Great customer service
I’ve just bought a SIM only deal from Superdrug mobile and their customer service has been great. Emails checking how things are going and quick responses back. A special thanks to Joshua for sorting the deal discount .
Date of experience: May 23, 2025
cW
I had a problem with a promotion price…
I had a problem with a promotion price but chatted with Carmen who sorted it all out quickly. Top marks for speed and efficiency. Thanks
Date of experience: May 21, 2025
SE
Customer service was great and very…
Customer service was great and very helpful. Micheal was so kind and explained me the issue with my account and sorted out quickly.
Date of experience: May 20, 2025
CW
Joshua was very helpful today
Joshua was very helpful today
Date of experience: May 20, 2025
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