I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 51 - 60 of 995 reviews
JE
Thanks to Carmen for being so helpful…
Thanks to Carmen for being so helpful getting my data working again!
Date of experience: May 31, 2025
OP
Fast answer to my questions
Fast answer to my questions Very helpful Thank you, Courtney
Date of experience: May 30, 2025
KS
Because Michael is a very helpful and…
Because Michael is a very helpful and kind person and an extremely patient person. I really love this Sim package and all the staff r very friendly and helpful and chatty
Date of experience: May 29, 2025
AM
Very Helpful
Very Helpful, handled my request/ query professionally, polite,. Obliging, approachable. I am very Happy with service I received 😊
Date of experience: May 29, 2025
AM
Great price and good roaming
Great price and good roaming. Helpline is quick to reply. Thanks to Carmen for being super helpful with my data issues
Date of experience: May 28, 2025
DS
Great customer service
Had an issue with my browser not loading pages properly to make a change to my plan. Was able to easily connect with Vinnie in the chat and resolved my issue very quickly and made the changes I was looking for.
Date of experience: May 27, 2025
SA
Marta is the best!
Marta is the best helped me 100pc with my problem, quickly, thank you Marta hope you have a great day! Please give Marta a pay rise and promotion!
Date of experience: May 25, 2025
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