I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 231 - 240 of 995 reviews
JR
Super online support with Courtney…
Super online support with Courtney today. Able to help with my log in issues & experience was fast & efficient
Date of experience: January 29, 2025
IG
I had all my queries attended to by a…
I had all my queries attended to by a polite, patient and systematic assistant who spared no effort to seethat my concerns are addressed in an assuring manner.
Date of experience: January 29, 2025
rm
Positive, friendly and professional
The staff have always been friendly, and very helpful, my wife and I get our medication from the Superdrug pharmacy in Walworth Way, The Bridges, Sunderland. Especially helpful are the disposable pill packs which I collect in a weekly basis
Date of experience: January 28, 2025
AM
I have been helped from Courtney ! Great customer service ! Thank you dear!
I have been helped from Curtney !
Date of experience: January 28, 2025
AC
The customer service representative
The customer service representative, Nazia, was very helpful and clear. Also helped to resolve the issue when I accidentally gave the wrong phone number when checking the account. Responses were a bit slow but I imagine they were working things out on their end.
Date of experience: January 27, 2025
MC
Marion C
US
Changing network challenges
I've just moved house and have no mobile signal on my phone so I'm changing my mobile network for the first time. Nazia was very patient and helpful. I had to resurrect my beauty card, which was linked to a very old email address and then import my old number. She sorted it all out very quickly and efficiently. The staff in the Maidstone Mall store were also great.
Date of experience: January 27, 2025
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