I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 241 - 250 of 995 reviews
Mp
M potter
US
I have been with Superdrug since they…
I have been with Superdrug since they started offering a mobile service, I use it both in UK and Europe and rarely have I had a problem with a service if there has been a problem they are easy to contact efficient and helpful to top it all great plans great value for money.
Date of experience: January 26, 2025
HS
Very easy to set up
Very easy to set up. No contact and can use abroad in contact. Mateusz was extremely helpful on the chat when I need help with ending my contract.
Date of experience: January 26, 2025
MK
The online chat is very helpful
The online chat is very helpful! I spoke to a very lovely advisor by the name Courtney, and was very satisfied with how quickly and efficiently my problem was resolved :)
Date of experience: January 24, 2025
C
Consumer
US
So I got charged twice when I renewed…
So I got charged twice when I renewed my mobile plan. I thought it was going to take me ages to sort out but I was pleasantly surprised to find my matter sorted in a few minutes due to proficiency which was given by COURTNEY who resolved my issue in next to no time. Thank You so much for your help Courtney in sorting this matter out so quickly. I wish everyone knew their job as well as you obviously do.
Date of experience: January 24, 2025
JB
Fantastic service
Fantastic service, took awhile but I think that was on my behalf 😂 very understanding and patience
Date of experience: January 22, 2025
E
Needed assistance on superdrug mobile…
Needed assistance on superdrug mobile web chat and it was easy to communicate with them and they were helpful. Thank you
Date of experience: January 21, 2025
RB
Sim Activation
Had a few problems activation my new sim. Joshua was most patient and most helpful. Really. The patience level and understanding is most important in these online matters. Thank you, Joshua.
Date of experience: January 21, 2025
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