I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 221 - 230 of 995 reviews
TS
I had the pleasure of being assisted by Courtney..!
I had the pleasure of being assisted by Courtney today, I couldn't be more impressed! From the moment She helped me, she was kind, patient and knowledgeable. Im lucky be a Superdrug Mobile customer. Thank you Courtney for making my day a little easier and a lot brighter...!
Date of experience: February 6, 2025
TG
Very efficient and quick resolution to…
Very efficient and quick resolution to my request from Mateusz definitely recommended
Date of experience: February 6, 2025
CT
Brilliant service
Brilliant service, very quick and the employees mateuz was very helpful and explained everything very well !! Thank you so much !
Date of experience: February 5, 2025
DY
Joshua gave a great help today and…
Joshua gave a great help today and solved my problem with patience. Many thanks
Date of experience: February 4, 2025
RH
Material was great on superdrug its…
Material was great on superdrug its cheap but after promotion I've found cheaper but still very good
Date of experience: February 4, 2025
P
Pablo
US
I had a great experience at Superdrug…
I had a great experience at Superdrug thanks to Mateusz. He was incredibly kind and patient, helping me through a problem I was experiencing. His customer service was outstanding, and he went above and beyond to make sure everything was sorted. It’s rare to find such genuine and helpful staff, and I really appreciate his assistance. Thank you, Mateusz!
Date of experience: February 3, 2025
KM
I had a problem logging on to my…
I had a problem logging on to my account. Mateusz helped me go through all possible ways to fix the problem. He was very knowledgeable and extremely helpful and sorted the problem for me. 10 out of 10
Date of experience: February 2, 2025
CG
super helpful & quick
Carmen answered all my queries quickly and helpfully, thank you
Date of experience: February 1, 2025
LB
Logging in
I was struggling to log in but Joshua had helped me and was very patient
Date of experience: February 1, 2025
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