I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 181 - 190 of 995 reviews
IB
Courtney was really helpful and sorted…
Courtney was really helpful and sorted my mobile data issue very quickly. I’m glad to speak to such kind hearted people!
Date of experience: March 5, 2025
KK
It’s fast good and I’m happy thank you
It’s fast good and I’m happy thank you
Date of experience: March 4, 2025
Km
Carmen helped me change my number today…
Carmen helped me change my number today in 5 minutes, excellent customer service . Thank you Carmen .
Date of experience: March 1, 2025
LJ
Clearly the reviews aren’t genuine…
Clearly the reviews aren’t genuine here, because I’ve had absolutely nothing but problems since I switched to Superdrug. There’s constantly something wrong going on with my plans / data / SIM etc and I’ve had to request for 2 replacement sims in the span of a few months due to them randomly not working full stop. I will 100% be switching after my plan is over this month. Don’t waste your time.
Date of experience: February 28, 2025
vm
Thank you so much Carmen.
I’ve been spoken with Carmen few minutes ago, and she helping me a lot to sort it out all my problem, and she was so effective. Was lovely to speak with her.
Date of experience: February 28, 2025
CG
Very helpful!
Very helpful! I had a problem with transferring over to my old number and Courtney got the job done in less than 10 mins. Thank you very much and I really appreciate it.
Date of experience: February 27, 2025
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