I was chatting with a lovely advisorβ¦
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help veryβ¦
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I canβt use it as my phone only takes eSIMβs. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total β’ Write a review
Showing 131 - 140 of 995 reviews
DP
Password Issue
I had an issue with my Superdrug password, but I spoke to Nazia and she sorted it for me.
Date of experience: April 11, 2025
ps
Good service
Courtney was very kind and helpful for around an hour with my questions. Thank you so much
Date of experience: April 10, 2025
S
Success
US
Mobile Phone Number Transfer
I'd love to leave a positive review on Courtney. I spoke to her about the mobile service I recently purchased and my confusion about the phone number transfer as my previous emails regarding it disappeared. She was able to explain the process to me efficiently without any complications β very smooth and straight to the point; I'm content with the way she took her time to explain things to me and her delivery in speech is also very welcoming to me. I really appreciated talking to her. Thanks for your care Courtney!
Date of experience: April 10, 2025
RC
Marta
Marta - Fast and Efficient Leaving Vodafone and choosing Superdrugs was a great choice. Should have done it a long time ago! Great assistance, thank you
Date of experience: April 9, 2025
KP
Courtney was incredibly helpful andβ¦
Courtney was incredibly helpful and very compassionate,she is a credit to your team
Date of experience: April 8, 2025
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