I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Courtney was a great help very…
Courtney was a great help very professional service
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 91 - 100 of 995 reviews
MY
Excellent customer service
Marta was very helpful and immediately understood my problem. The issue was completely resolved quickly and efficiently.
Date of experience: May 6, 2025
L
Superdrugs Mobile @Mateusz
Superdrugs Mobile @Mateusz, thank you for being calm during my moment of frustration and overreacting. I really appreciate your help and kind words. Thanks for your recommendations and guidance on how to clear caches, cookies, browers to use, just to login. I had the right Customer Service today. 🤗
Date of experience: May 6, 2025
e
emily
US
I’ve been having trouble logging into…
I’ve been having trouble logging into my superdrug account which is linked with my superdrug mobile account. Joshua was so helpful and tried to sort this for me. He tried multiple times and was very understanding with my frustration. Unfortunately i was still unable to log in but he kindly gave me some advice and passed me through to the right people who could sort this out for me! Thankyou Joshua
Date of experience: May 3, 2025
RM
Carmen was fantastic
Carmen was fantastic . I real pleasure to deal with . No problem understanding my requirements and actioned it immediately. 5 star ⭐⭐⭐⭐⭐
Date of experience: May 2, 2025
HD
Fantastic help from Carmen today…
Fantastic help from Carmen today regarding my mobile phone plan. Hassle free, sorted immediately. Great service. Thank you Carmen.
Date of experience: May 2, 2025
MT
JOSHUA IS THE BEST 👌 5 🌟
JOSHUA IS THE BEST 👌 5 🌟
Date of experience: May 1, 2025
MK
Quick solution
Joshua made the experience really great with straightforward instructions to rectify my issue.
Date of experience: May 1, 2025
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