Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.so.energy
All reviews
999 total • Write a review
Showing 971 - 980 of 995 reviews
SH
Very helpful
Very helpful, explained so I could understand. Extra surprise my tariff went down slightly. Thank you
Date of experience: May 19, 2025
JM
It can be frustrating
It can be frustrating . Offers come through that I think I’ve agreed to but when I check it’s often not the case. When offers come about not using any power for an hour - I turn everything off - but am then told that it made no difference. That’s frustrating
Date of experience: May 19, 2025
MR
SO Energy is so efficient!
I found it easy to choose and select my new tariff. The only slightly annoying thing was that two days later I got a sales call from So Energy to renew my tariff but the operator very quickly corrected herself as she saw in my account that I had already renewed.
Date of experience: May 19, 2025
MJ
My energy supplier
After several years of being supplied with electricty and gas by SO I have recently renewed with them. I have contacted them occasionally for help and have been dealt with politely and efficiently and the price is right. I just wish they could get my gas smart meter to work!
Date of experience: May 19, 2025
HH
It easy to speak to someone if need to.
It easy to speak to someone if need to.
Date of experience: May 19, 2025
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