Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.so.energy
All reviews
999 total • Write a review
Showing 981 - 990 of 995 reviews
CB
Very helpful lovely lady on the phone
Very helpful lovely lady on the phone
Date of experience: May 19, 2025
MG
No complaints
No complaints, submitting readings on a regular basis is OK but would prefer a smart meter if available. Overall good energy supplier.
Date of experience: May 19, 2025
GP
My previous experience as been good
My previous experience as been good, I hope the next 12 months run the same.
Date of experience: May 19, 2025
TW
Simple
So simple to change to the newly recommended tariff
Date of experience: May 19, 2025
DL
Very competent company
I have never had any trouble with this company. They are open and honest about tariffs and everything is explained well in the summaries.
Date of experience: May 19, 2025
AR
Ease of renewing and good customer…
Ease of renewing and good customer service
Date of experience: May 19, 2025
VL
I have been withSo Energy for sometime…” So Energy …So Fine”
I have been withSo Energy for sometime now, I am 82 years old and not very competent with new technology! I do like the presentation of the Company,s information although sometimes very fulsome and complicated! Gone are the days you went into an office and paid your bill with cash to the cashier!. I appreciate the fact you always get a response to any query you may have and indeed can speak to a human being. Elderly customers like that! I hope I have made the correct choice of contract. Sometimes it can be a bit confusing . Too many changes in fuel prices! Government Policy! I like being able to easily se nd my readings monthly to keep a close check on usage.
Date of experience: May 19, 2025
Ac
Competitive prices and excellent customer service.
I have been with many different energy companies over the past 10 years. However I have stuck with So Energy for the last 2 years and have just renewed a another 2 year fixed deal. They have very competitive prices for their green energy tariffs and excellent customer service assistants. I would highly recommend this company.
Date of experience: May 19, 2025
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