Review summary

So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Uncomplicated clear and easE for several years…

We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated

JL
Live chat

Bring able to do live chat helped immensely, Neha was very helpful.

A
It was easy to follow and why change it…

It was easy to follow and why change it you are satisfied with the service offered

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

999 total • Write a review

Showing 911 - 920 of 995 reviews
MF
4 out of 5 stars

The person was very helpful and polite.

The person was very helpful and polite.

Date of experience: May 21, 2025

AT
5 out of 5 stars

very helpful staff and worked hard to…

very helpful staff and worked hard to find a quick solution to my problem

Date of experience: May 21, 2025

CW
5 out of 5 stars

Easy Renewable Account

Renewing my account was easy as the available options were clearly shown and the recommended choice was explained as a simplified action.

Date of experience: May 21, 2025

CJ
5 out of 5 stars

Always helpful and seem to answer your…conversation with So Energy

Always helpful and seem to answer your questions well.

Date of experience: May 21, 2025

V
5 out of 5 stars

The Right Choice

Well I am hoping that I made the right choice. So Energy told me about their best deal, and I trust them to be giving me good value for money

Date of experience: May 20, 2025

Mt
5 out of 5 stars

An easy supplier to work with

An easy supplier to work with, portal works well, plenty of notice about tarriff changes with good clear choices. I did shop around for other deals but there is so little difference in costs and these guys are doing a good job so I've stayed.

Date of experience: May 20, 2025

ME
5 out of 5 stars

Never had any problems

Never had any problems with So. Easy to use website and simple to submit meter readings. Big bonus is no pressure to install a smart meter!

Date of experience: May 20, 2025

A
1 out of 5 stars

Bombarded by phone calls to renew my…

Bombarded by phone calls to renew my tariff, this didn't stop when I renewed on line . When called team didn't know i'd already renewed . Very intrusive & annoying

Date of experience: May 20, 2025

GH
5 out of 5 stars

Exceptional Company

Exceptional Company Easy to contact / if busy they call you back way within the time stipulated. Customer Service absolutely excellent - to be compared to.

Date of experience: May 20, 2025

KW
5 out of 5 stars

Seamless swap over to new fixed tariff.

Seamless swap over to new fixed tariff.

Date of experience: May 20, 2025

Previous1•••919293•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.