Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.so.energy
All reviews
999 total • Write a review
Showing 791 - 800 of 995 reviews
MG
All Good
I have been with So Energy for a while now and never had any problems whatsoever, always very helpful and always send e.mails to let you know when your tariff is running out in advance so you can get yourself set up on a new tariff before old one runs out, new tarriffs are always good.
Date of experience: May 26, 2025
SR
Trust in the options provided to me…
Trust in the options provided to me regarding renewal. I did shop around and found so energy still the best provider. Great communication and information relevant to me and up to date. Excellent.
Date of experience: May 26, 2025
PW
We have been customers of So Energy for…
We have been customers of So Energy for several years. We have found them to be very reliable and 'customer friendly'.
Date of experience: May 26, 2025
JH
Very easy to navigate the site.
Very easy to navigate the site.
Date of experience: May 26, 2025
P
PAUL
US
Changing to new Tarrif. Long term customer
So Energy have now sent me an invitation pack. Rates stated unit and standing charge but no indication of typical monthly direct debit. The direct debit was however obtained via a subsequent phone call based on the previous 12 months usage. Thank you SO Energy and your person to person contact (short wait only over the telephone. Previous Review now Sorted. I.e. I cannot find out the details of the new Tariff I have signed up for. I thought it may be in my account but only the name and start date. Estimated fixed monthly rates were given but now I cannot access or it's terms and conditions. Waiting for SO to reply tomorrow hopefully.
Date of experience: May 26, 2025
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