Review summary

So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Uncomplicated clear and easE for several years…

We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated

JL
Live chat

Bring able to do live chat helped immensely, Neha was very helpful.

A
It was easy to follow and why change it…

It was easy to follow and why change it you are satisfied with the service offered

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All reviews

999 total • Write a review

Showing 51 - 60 of 995 reviews
NH
5 out of 5 stars

Been with SO Energy since we moved 8 years ago

Been with SO Energy since we moved house 8 years ago and have never had any problems.

Date of experience: July 16, 2025

RG
4 out of 5 stars

Energy supply

Ease of seeing what we are using, and general agreement with your green policenergy ies

Date of experience: July 16, 2025

C
5 out of 5 stars

3rd renewal with So Energy.

Renewed 3 times with So Energy as they offered the best deals for a fixed tariff which gave me piece of mind. Very easy to contact and online advisors on hand if you have any questions.

Date of experience: July 16, 2025

G
5 out of 5 stars

Tricky question about switching tariffs

I had a tricky question about switching tariffs early. Customer advisor Ram took it in his stride and worked beyond the call of duty over two or three days to find an answer and to implement it for me. Thank you, Ram.

Date of experience: July 16, 2025

MT
5 out of 5 stars

Good Sarvis

Good Sarvis

Date of experience: July 16, 2025

JJ
1 out of 5 stars

Absolutely the WORST power company I…

Absolutely the WORST power company I have ever had to deal with. We switched because we were offered a better rate, and almost immediatly our prices shot up nearly double what were paying before. When we contacted them, we were told we had been using more than our 'fixed rate' allowed. We had been in the property for 5 years and never had an issue. We are only 2 people in a two bed bungalow. Cant leave them, cant fight them. We are currently paying off a bill they say we owe of £700! Once its paid, were gone from them. I will never, ever recommend these robbers to anyone! Trust me, stay away from them. Bad, bad company.

Date of experience: July 16, 2025

PT
5 out of 5 stars

So easy to swap

So easy to swap , kept upto date on everything

Date of experience: July 16, 2025

D
3 out of 5 stars

No better than other rip off Energy…

No better than other rip off Energy company, just decided to take a 2 year deal.

Date of experience: July 15, 2025

F
5 out of 5 stars

Short and sweet

Short and sweet

Date of experience: July 15, 2025

VV
5 out of 5 stars

It’s very good

Good choice

Date of experience: July 15, 2025

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