Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
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Been with SO Energy since we moved house 8 years ago and have never had any problems.
Date of experience: July 16, 2025
Ease of seeing what we are using, and general agreement with your green policenergy ies
Date of experience: July 16, 2025
Absolutely the WORST power company I have ever had to deal with. We switched because we were offered a better rate, and almost immediatly our prices shot up nearly double what were paying before. When we contacted them, we were told we had been using more than our 'fixed rate' allowed. We had been in the property for 5 years and never had an issue. We are only 2 people in a two bed bungalow. Cant leave them, cant fight them. We are currently paying off a bill they say we owe of £700! Once its paid, were gone from them. I will never, ever recommend these robbers to anyone! Trust me, stay away from them. Bad, bad company.
Date of experience: July 16, 2025
So easy to swap , kept upto date on everything
Date of experience: July 16, 2025