Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

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All reviews

304 total β€’ Write a review

Showing 191 - 200 of 300 reviews
KB
5 out of 5 stars

Happy tenant

I have recently rented a property through Snellers. Their communication was prompt & friendly and they worked hard to secure the right deal for both me and the landlord. It was a pleasure working with Ayca, Amy & Lucy.

Date of experience: September 17, 2021

DD
5 out of 5 stars

We had an excellent experience with our…

We had an excellent experience with our agent (Matt) and would recommend this company to anyone:)

Date of experience: September 16, 2021

D
5 out of 5 stars

Hardworking and exceptional

We liaised with Dyaun who was an absolute star and driving force in ensuring our first purchase went ahead smoothly and quickly. His quick responses and unrelenting chasing of the solicitors was invaluable near the end of the purchase. And at the beginning he was friendly, and clearly very knowledgeable about the property and area which we very much appreciated. The one thing that could have taken the service to another level would have been some advice on the logistics of the move as we were new buyers! Thanks Dyaun!

Date of experience: September 16, 2021

OM
5 out of 5 stars

Snellers have been amazing in helping me find the right property for me and my family

Snellers have been amazing in helping me find the perfect property to rent. Very friendly and professional and kept me updated with suitable properties, I felt as though it was just as important to them that I got the right property to suit the needs of me and my family. Also want to say a huge thank you to Amy!

Date of experience: September 16, 2021

MK
5 out of 5 stars

Such a fantastic team

Such a fantastic team; Amy, Ayca, Gabriel and all team- through out from beginning to end- understanding the requirements, listening the needs and finally renting the place which they were very caring and supportive. They help me out with all my questions and they got me a really nice place. Thanks very much πŸ™πŸΌ

Date of experience: September 16, 2021

NF
5 out of 5 stars

Matthew Ross Senior Lettings…

Matthew Ross Senior Lettings Consultant. Fantastic service, mannerism, professional, and all round fabulous amenable agent. Matt has gone above board helping us to secure a home accommodating my hectic work schedule. Could not of asked for a more affable lettings agent. 5 out of 5 service . Thanks Matt

Date of experience: September 16, 2021

MW
5 out of 5 stars

Fantastic Service

My first time using Snellers and they were very helpful in finding me a place, specifically Matthew Ross, he helped me find the perfect place, it was a reasonable price and close to work. I look forward to moving in and would definitely use Snellers again.

Date of experience: September 16, 2021

SB
5 out of 5 stars

Extremely Positive Experience

Matthew at Teddington Snellers has been fantastic throughout our search for a property and even personally delivered Car Parking Permits when I was in need. He has been willing to answer my questions and guide me through the process as a first time tenant. Matthew is an asset to the team and I will be recommending Snellers because of my positive experience. We were also shown around the property twice by one of the new trainees and also Amy, who were both delightful and very helpful.

Date of experience: September 16, 2021

KA
5 out of 5 stars

Hope@Snellers is fantastic

I couldn’t be happier with the service I have received from Hope and Snellers. The process was incredibly simple, especially as Hope helped with all the on boarding difficulties due to my previous (and utterly useless) letting agent. Thanks again Hope, I am really impressed by your professionalism and efficiency in making this completely painless.

Date of experience: August 26, 2021

PB
5 out of 5 stars

Snellers lettings were fantastic to work with

Snellers were fantastic to work with. They kept us posted with available properties to let as soon as they came on the market and we were able to find a fantastic rental which we love. Amy, Ayca and Lucy were all brilliant throughout the process - thank you for all your help. Highly recommend and will certainly look to use again next time we move.

Date of experience: August 16, 2021

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