Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
4.7
Excellent
304 reviews
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💬Hasn't replied to negative reviews
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Review summary
Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service
Great professional service from George and Gareth who put the client first.
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.snellers.co.uk
All reviews
304 total • Write a review
Showing 201 - 210 of 300 reviews
HD
Snellers is a good company
Snellers is a good company very good team, Special thanks to Marcos Arellano, he is very helpful, and very good.
Date of experience: July 26, 2021
NB
Pushy all the way.
In order to quicken a sale, Snellers suggested to use a Search from the previous Buyer saying it would save me money. Their Memoranda of Sale with unrealistic deadlines highlighted with a marker pen so unprofessional. To cap it all, the Vendor agreed my offer of the full asking price the day following viewing but would Snellers take it off the market as I requested. No. Not even show it as Under Offer or SSTC. They even had the nerve to say there might be further viewings. Also kept sending silly e mail reminders to my Solicitors every 2 weeks or so. My Solicitors and I spentfar more hours on not only my purchase but my sale in getting thetransactions across the line. Avoid.
Date of experience: July 20, 2021
HM
Bias discriminatory tenancy referencing
I have over £100k in savings I own two businesses that earn over £450k pa but yet I cant pass a tenant reference for a house that is £1600pm? because the way my finances are laid out, savings not in a savings account, dividends not payroll etc yet people who work for me would pass? It’s a joke with bias parameters put in place to exclude a “certain type” of person. Well done. Not even sure how this is legal. Classism is a bad as Racism. And this feel like both
Date of experience: June 30, 2021
NA
I recently visited a property with…
I recently visited a property with Sonia, I had changed my mind and then last minute revisited. Sonia was extremely professional, her personality is so warm, and infectious that she really was part of my decision to really go for the purchase of property. I would like to thank her as I am overwhelmed by my purchase in the best way possible and she has made the experience nothing but brilliant. I wish you all the luck in the world Sonia. You really are a attribute to Snellers.
Date of experience: May 27, 2021
C
Disappointing
A supposedly easy house sale made difficult by the complete lack of communications from Aaron, after having signed agency agreement, and then Charlie who was meant to manage the process. Required continuous work and effort on our part, until the closing when suddenly regular contact resumed. Must have been the sight of a big commission fee…
Date of experience: April 27, 2021
AF
Harry Jenkins Twickenham
Harry Jenkins was outstanding, not only in securing a good price for the sale but also of keeping the process on track even when there were the inevitable surprises. He deserves special mention for offering to help supervise the packing and removal of our belongings when we could not return to London from Moscow due to travel restrictions. Very grateful for his assistance.
Date of experience: April 9, 2021
CM
Thanks!
Lovely to deal with Molly in the Twickenham office, thanks for all your help with my property search, much appreciated! Collette
Date of experience: March 25, 2021
CM
Chadi M
US
Hampton Hill Snellers
Working with Tom Warrington in the Hampton Hill branch has been a very positive experience. I had previously worked with another local agent where we had a horrible experience I was delighted when Tom delivered in everything I was expecting. His knowledge and customer care were a 10. We bought a house through Tom’s help and for me what stood out was his after care. Thank you for making it happen!
Date of experience: March 10, 2021
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