Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
4.7
Excellent
304 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service
Great professional service from George and Gareth who put the client first.
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Company details
Information provided by various external sources
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Contact info
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Website
www.snellers.co.uk
All reviews
304 total • Write a review
Showing 101 - 110 of 300 reviews
MA
M Allen
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Kieron Melly
I have had Kieron as my main contact at Snellers Twickenham for the last few years with regard to renting out a couple of houses and he has always been fantastic to deal with…efficient, friendly and thoughtful. But recently he has surpassed himself. I had a very difficult issue with one of my houses to solve. He came up with a fantastic solution to unlock the problem and then followed it through all the stages needed to get it to a resolution. I was so impressed with his whole process and it got me out of a difficult situation with everyone happy with the end result. Thanks Kieron I really appreciate all your help and expertise. It was a 5 star service in every sense of the word.
Date of experience: November 15, 2023
sd
I have rented a house through Snellers…
I have rented a house through Snellers Estate Agents for the past 6 months and have recently had my 6 months inspection visit. This inspection was carried out by Sophie Shepherd Senior property manager at Snellers. Sophie was a pleasure to deal with, her professional, approachable and pleasant manner was a breath of fresh air and Sophie listen to any concerns i might have and assured me these details will be passed on to the landlord. 5 STAR service Thanks
Date of experience: November 14, 2023
MS
Ms. Sophie Sheppard is an exemplary Property Manager.
I hold Snellers Estate Agents in Twickenham in the highest regard. My interactions with Sophie Sheppard have been unparalleled. A year ago, I solicited their services to secure a rental property that perfectly met our criteria. Since then, Ms. Sophie Sheppard has consistently ensured the maintenance of the property and the optimal functionality of all amenities. It is with pleasure that I acknowledge our intent to continue our relationship with Snellers for any future housing requirements.
Date of experience: November 14, 2023
TM
We have used Snellers for more then 5…
We have used Snellers for more then 5 years now and their performance has been much better than our previous agent who we had since 20 years. Very pleased and Sophie Sheppard handles our relationship very well; good and timely communication and focussed on the issues - for us as the landlord and the tenants. Thanks v much. Terry McCallion
Date of experience: November 14, 2023
LW
Very helpful with property maintenance…
Very helpful with property maintenance issues.
Date of experience: November 14, 2023
JM
I44 Trematon Place …
I had previously delegated Snellers purely arranging suitable tenants & managing the finances of my Flat in Teddington Due my advancing age, recently decided to ask them to handle the fully management of the property. To date ,Josh Moody & Holly Mangot have more than adequately fulfilled this task. John McCready
Date of experience: November 9, 2023
c
customer
US
Shaun Brayshaw
I've been using Snellers for many years to manage my rented property and Shaun makes things easy with fantastic communication, letting me know of any issues and what options I have. It's communication that's key and Shaun exceeds expectations.
Date of experience: November 9, 2023
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