Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

Company details

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All reviews

304 total • Write a review

Showing 111 - 120 of 300 reviews
5 out of 5 stars

We have rented a property from Snellers…

We have rented a property from Snellers for 2 years. Very happy with the service. Sophie Sheppard has been very helpful to us,kept communication clear and concise. Thank you Sophie and Snellers.

Date of experience: November 7, 2023

C
5 out of 5 stars

Sophie and the Hampton Hill snellers…

Sophie and the Hampton Hill snellers team have been amazing helping to rent our flat out. 5 star service

Date of experience: November 7, 2023

TS
5 out of 5 stars

Initially Matt and now Sophie have made…

Initially Matt and now Sophie have made our experiences with Snellers first rate. They communicated very quickly and always respond quickly to our many questions!

Date of experience: November 7, 2023

J
5 out of 5 stars

Tenant review

Sophie has always been easy to contact and she’s always ready to answer queries and follow up on issues.

Date of experience: November 5, 2023

LB
5 out of 5 stars

Snellers estate agents have been…

Snellers estate agents have been managing my property for approximately 5 years and the level of service has been amazing. When there was a major issue with my flat it was Sophie Sheppard who delivered what I can only describe as going above and beyond for me, dealing with incredibly incompetent people plus organising the insurance payments I can honestly say if it wasn’t for Sophie I don’t know what I would of done. I would highly recommend Snellers.

Date of experience: November 5, 2023

mh
5 out of 5 stars

Landlord review

I’ve been using Snellers to manage my flat for a few years now. They’ve done a good job looking after my tenants, kept me informed of relevant issues and kept in regular contact. I’d like to thank Josh Moody for his diligence.

Date of experience: November 4, 2023

MS
5 out of 5 stars

Excellent Service

Very happy with the service I receive from Snellers in the full management of my flat in Strawberry Hill, Twickenham. The team, particularly Sophie and Josh are always available and efficient in helping to resolve any problems that crop up and in dealing with Letting renewal matters.

Date of experience: November 4, 2023

J
5 out of 5 stars

Snellers have been great to work with

Snellers have been great to work with. Their property management team, including Sophie Sheppard, always works to sort any issues promptly.

Date of experience: November 4, 2023

JW
4 out of 5 stars

High quality communications from…

High quality communications from Snellers gave me the reassurance my property was in good hands. Huge thanks to Sophie Sheppard!

Date of experience: November 3, 2023

IA
5 out of 5 stars

I have been a customer of Snellers since 2008 and still the service is excellent!

I have been a customer of Snellers since 2008. I have a couple of properties that I rent out in London and elsewhere and I can safely say that the experience and overall customer service from Snellers is the best! Even with changes in account managers over the years the high standards are maintained. Perfect example of this is my interaction with Shaun Brayshaw who is my property manager. He is always professional, always super efficient and more importantly gets the job done and keeps me informed at all stages. Cannot ask for more. He is brilliant and is a credit to Snellers and their brand!

Date of experience: November 3, 2023

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