Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

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All reviews

304 total • Write a review

Showing 91 - 100 of 300 reviews
L
5 out of 5 stars

A* Service from Sophie Sheppard at Snellers

We have been looked after by Sophie Sheppard for a few years now and we cannot give a single negative. Sophie has always dealt with any problems very professionally and gets the job done. Sophie is a pleaser to deal with and it is so reassuring we have her as a point of contact. Snellers and ourselves are lucky to have her so thank you Sophie for all your hard work.

Date of experience: November 21, 2023

S
5 out of 5 stars

Fantastic service from Sophie Sheppard

We’ve received great service from Sophie Sheppard - she’s attended to all our queries / requests for the property and has been great at communicating with our landlord on our behalf. Sophie and Snellers as a whole deserve five stars, they’re an excellent team!

Date of experience: November 21, 2023

ML
5 out of 5 stars

Snellers

Snellers, particularly Sophie Sheppard with whom I have been dealing, have looked after any issues raised, either by my tenants or by myself, professionally and quickly and provided a really good support service. Many thanks.

Date of experience: November 21, 2023

BK
5 out of 5 stars

good service

fast response with Sophie Sheppard understood issue with house we rented and helped us to move in

Date of experience: November 20, 2023

ES
5 out of 5 stars

I would like to thank you for Sophie…

I would like to thank you for Sophie Sheppard‘s interest and smiling face.

Date of experience: November 20, 2023

HD
5 out of 5 stars

Excellent property management from Holly

The property manager Holly Maingot is exceptional at what she does. She went above and beyond to listen to our concerns as tenants and acted promptly. She has been communicating every next step throughout the whole process, as well as working hard to grant us the best outcome. After some work was done at the property, Holly ensured that it was done to a high standard by going herself and checking everything. We want to thank Holly for making us feel heard as tenants, which can be difficult with other agencies, as proven with some experiences we have had in the past. We also want to thank her for making everything so straightforward and easy by taking care of everything. We haven't had to phone Holly once to ask for updates and that's a testament to her professionalism.

Date of experience: November 19, 2023

th
5 out of 5 stars

Very efficient

Shaun and Jessica had managed to find us tenants for our property very quickly and the whole process went smoothly. The property is being managed very well.

Date of experience: November 19, 2023

LA
5 out of 5 stars

Professional and efficient service

Snellers in Hampton Hill are like a breath of fresh air in this pessimistic time that we find ourselves living in. It has been a pleasant surprise how fast things have moved since our initial discussion and we have nothing but sincere appreciation for the professional service we are continuing to receive. I would not hesitate to recommend the services offered by Snellers and offer my own sincere gratitude and thanks. Well done!

Date of experience: November 17, 2023

DT
5 out of 5 stars

Sophie Sheppard - great service

Excellent, responsive service from Sophie. Makes renting my property stress free. Dave Tozer

Date of experience: November 17, 2023

JN
5 out of 5 stars

Josh Moody continues to be efficient…

Josh Moody continues to be efficient and professional.

Date of experience: November 16, 2023

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