Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy as

Nice clean economical car and easy pick up and drop off.

Helpful?
Adriano
Adriano
1 reviews
5 months ago
5 out of 5 stars

Correu tudo bem

Correu tudo bem

Helpful?
Angela
Angela
1 reviews
5 months ago
5 out of 5 stars

Great car, good service

Great car. Friendly service. Shuttle to and from airport was appreciated

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Good customer service

Snap rentals were fast and reliable; I did think the car insurance policy needed reviewing and brought into the 20th century

Helpful?
Chelsea
Chelsea
1 reviews
5 months ago
5 out of 5 stars

Friendly staff and clean car!

Checking in and out our vehicle was very easy! Staff was extremely nice and helpful. Car was clean and useful for our entire hire!

Helpful?
Peter Shin
Peter Shin
1 reviews
5 months ago
5 out of 5 stars

Great service and close to the airport

Great service and close to the airport

Helpful?
Steph
Steph
1 reviews
5 months ago
5 out of 5 stars

Super smooth pick up and drop off

Super smooth pick up and drop off. Also, the team were quick to respond on questions via email prior to pick up.

Helpful?
LuLu
LuLu
1 reviews
5 months ago
5 out of 5 stars

Exceptional Company!

Great company, very straightforward, lovely staff and great car we hired. We will definitely go through Snap Rentals again!😍

Helpful?
Agnes Abigail
Agnes Abigail
1 reviews
5 months ago
5 out of 5 stars

No hassle

No hassle. Easy pick up and drop off.

Helpful?
customer
customer
1 reviews
5 months ago
4 out of 5 stars

We had two flat tires along the way

We had two flat tires along the way. When we pick up the unit we told the staff that the wheels are a little bit soft but he told us that it is only due to the inclination of the road. Good thing we arrive safe but a little bit late on our destination. The day after they replaced the unit with a new one. But will surely be a customer when I return for another vacation.

Helpful?
Naomi Medlin
Naomi Medlin
1 reviews
5 months ago
4 out of 5 stars

Paperwork update

When sending out the paperwork for the booking it would be helpful to have the phone numbers together. After hours pick up, daytime pick up, after hours drop off numbers. Local and international failing numbers. When the client is returning a vehicle after hours having a return address instead of Auckland airport would make the return easier. To much confusion with the information provided.

Helpful?
prem sharma
prem sharma
1 reviews
5 months ago
5 out of 5 stars

Absolutely seamless collection and drop…

Absolutely seamless collection and drop off. Staff was very friendly and understanding. Would definitely use them again

Helpful?
B.
B.
1 reviews
5 months ago
5 out of 5 stars

Great service 👍 will use again.

Great service 👍 will use again.

Helpful?
customer
customer
1 reviews
5 months ago
4 out of 5 stars

Easy to pick up & drop off

Easy to pick up & drop off. Friendly & efficient service.

Helpful?
Peter H
Peter H
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, the cheapest on offer at the time, friendly staff - what more can you ask?

Helpful?
Manpreet
Manpreet
1 reviews
5 months ago
5 out of 5 stars

It was a great experience

It was a great experience, they easy to deal with and they have affordable car rental prices

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy

Fast, easy and simple to pick car up and drop of

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

great experience

great experience

Helpful?
Sithira
Sithira
1 reviews
5 months ago
5 out of 5 stars

Really friendly staff member

Really friendly staff member Mr. Nisansa was really helpful and explained everything that I need to know while renting a vehicle. This was my first time renting a vehicle and grateful for Nisansa guiding me though it. New and clean cars, great customer service. 10 /10 stars

Helpful?
customer
customer
1 reviews
5 months ago
3 out of 5 stars

Don't understand why we did an express…

Don't understand why we did an express check in before we arrived only to still had to do it all again at the desk. Complete waste of time.

Helpful?

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