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customer

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SN

Snap Rentals

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1 out of 5 stars

Tried calling snap rentals to say I…

Tried calling snap rentals to say I will be returning the vehicle 1 hour later but could not get through on the phone line for more than 30min. Then I receive an email that I will be charged a 200$ fine as they could not contact me a day before my scheduled drop off date , which is an absolutely a lie. Why would you contact a customer a day before ! It doesn’t make sense. The only communication I got was an email. Somebody at snap rentals just trying to make an extra buck or does not aware of their bookings status.