Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
6 months ago
5 out of 5 stars

The booking process was easy

The booking process was easy, pickup and drop of shuttle directions were clear, the service was great, and the car was in great shape. Would definitely use snap again!

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great timing price and service

Great timing price and service

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Very easy process & helpful staff

Couldn't have made it any easier for us, super helpful and no issues at all. I had the wrong insurance selected from the o line booking and they walked me through cancelling and getting the correct one in no time. Would highly recommend.

Helpful?
Russell Ness
Russell Ness
1 reviews
6 months ago
5 out of 5 stars

Price

Price, convenience and friendly service.

Helpful?
Judith R
Judith R
1 reviews
6 months ago
5 out of 5 stars

Great Service

Great Service. The staff were very pleasant & helpful. Excellent car which was clean & tidy. Immediate shuttle service to airport

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Simple, effective!

Very easy! Fast pick up and deposit returned immediately, highly recommend!

Helpful?
Dez
Dez
1 reviews
6 months ago
5 out of 5 stars

Quick and easy pick up no hassles…

Quick and easy pick up no hassles friendly staff and quick shuttles to make my flight on time would definitely rent again

Helpful?
Larry David
Larry David
1 reviews
6 months ago
5 out of 5 stars

It was great

It was great, great price, great people, great service

Helpful?
J Lovo
J Lovo
1 reviews
6 months ago
5 out of 5 stars

Service was great

Service was great

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

East check in trouble free check out…

East check in trouble free check out excellent shuttle service.

Helpful?
Ty
Ty
1 reviews
6 months ago
5 out of 5 stars

Super quick and easy process !

Super quick and easy process ! Great staff. Would definitely recommend !

Helpful?
Zenaida
Zenaida
1 reviews
6 months ago
5 out of 5 stars

Rental car reasonably priced

Rental car reasonably priced. Cheaper than other places i looked at.

Helpful?
Jules L
Jules L
1 reviews
6 months ago
5 out of 5 stars

Snap Rentals made our trip stress-free…

Snap Rentals made our trip stress-free from start to finish! The booking process was super easy, the staff were friendly and efficient, and the car was clean, reliable, and perfect for our road trip. Great value and no hidden fees—would definitely use them again!

Helpful?
Allan Leonard
Allan Leonard
1 reviews
6 months ago
5 out of 5 stars

Was happy with everything

Was happy with everything

Helpful?
Sim
Sim
1 reviews
6 months ago
5 out of 5 stars

Hands down the best car hire place in…

Hands down the best car hire place in Queenstown! We have travelled down here more than we can imagine and used other rentals in the past. Prices and selection of vehicles are great at Snap! Staff are super friendly and will hire again from them. Thank you

Helpful?
Dave
Dave
1 reviews
6 months ago
5 out of 5 stars

Vehicle was great and reasonably…

Vehicle was great and reasonably priced. Customer service on arrival and departure was good Shuttle vehicle is continually doing loops back and forth so wait time was not an issue at all

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Stickney
Stickney
1 reviews
6 months ago
5 out of 5 stars

Good communication and easy pick up and…

Good communication and easy pick up and drop off

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

So Glad i came across Snap Rentals

So Glad i came across Snap Rentals! Affordable & Reliable service! Used Snap rentals in Queenstown! Loved it so much

Helpful?
R hyslop
R hyslop
1 reviews
6 months ago
5 out of 5 stars

Good experience all round

Service efficiency price

Helpful?

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