Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

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0
🔥 High engagement

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Robyn
Robyn
1 reviews
6 months ago
5 out of 5 stars

This was one of the best car rental experiences…

This was one of the best car rental experiences we have had - quick, easy and effortless

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David C
David C
1 reviews
6 months ago
5 out of 5 stars

Got a car via transfercar which ended…

Got a car via transfercar which ended up being one from SNAP. Great experience—had a nice relatively feature rich car (adaptive cruise control, lane control, car play) picked up from a kind and efficient rental agent, and dropped off with an equally kind and efficient agent. Would rent with them again, and pay for it

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Paul Ratima
Paul Ratima
1 reviews
6 months ago
5 out of 5 stars

Doing the booking over the phone and…was quick and easy i booked car from 7th june to 9th then extended it to the12th of june with no problem

Doing the booking over the phone and online was simple simple and quick as well as making payment,operator was pleasant and helpful,when i needed to extend my rental period was reassuring and made me feel confident for what i needed the car for fuel mileage also excellent overall id recomend rhe company to everyone no deposit no hidden costs...

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Sharon Clarke
Sharon Clarke
1 reviews
6 months ago
5 out of 5 stars

Great experience

Easy and efficient to deal with. Good car in great condition. Well priced.

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Darryn Cossey
Darryn Cossey
1 reviews
6 months ago
2 out of 5 stars

Dirty car

Good car we hired reliable and economical but when we picked it up it was very dirty. Looks like it hadn't been properly washed it's whole life Inside wasn't so bad but it did smell.

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6 months ago
5 out of 5 stars

Great staff each to rent and extend

Great staff easy to rent a car and extend thank you

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customer
customer
1 reviews
6 months ago
4 out of 5 stars

Good service

Good service

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Mark
Mark
1 reviews
6 months ago
5 out of 5 stars

Excellent vehicle!

The staff was great and the car was clean and VERY fuel efficient. We travelled from Queenstown to Christchurch and only had to fuel up a few times. The car survived the slippery wet roads while at Queenstown and Te Anau, and the snowy region of Aoraki.

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6 months ago
5 out of 5 stars

Friendly efficient service on pickup…

Friendly efficient service on pickup and drop off. Good car. Good value for money.

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Raslan Ahmad
Raslan Ahmad
1 reviews
6 months ago
4 out of 5 stars

Good service

Good service, faster, reliable and meet my expectation

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Sam & Brett
Sam & Brett
1 reviews
6 months ago
5 out of 5 stars

Complimentary shuttle from airport

Complimentary shuttle from airport! Great customer service!! Extremely quick and easy in and out service both pick up and drop off!! Highly recommend snap for anyone looking to hire!

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llmiss
llmiss
1 reviews
6 months ago
4 out of 5 stars

really friendly team

really friendly team. so easy and simple that it seems unreal. no hassle. good value. we did have a bit of a hiccup with opening boot of booke vehicle but staff on-site were helpful enough. I tried to call their 0800 # first but it sounded like such a mission to sort out this way so we decided to just go to the hub to help it get sorted and it was easy as pie

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Dotty
Dotty
1 reviews
6 months ago
5 out of 5 stars

Everything about renting the car from…

Everything about renting the car from Snap was perfect. The check in was easy, the car was great, and the return was a breeze.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Friendly courtesy coach driver

Friendly courtesy coach driver. Quick and efficient pickup/drop off to from the airport to the car rental location. Great rates. Clean and tidy car.

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6 months ago
5 out of 5 stars

Great service

It was easy to book and pick up... they drop us off at airport too...

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Carina Adams
Carina Adams
1 reviews
6 months ago
4 out of 5 stars

Not in the airport but easy fast free…

Not in the airport but easy fast free airport shuttle through Snap directly during their opening hours. Hold money went back into my card promptly and everyone was really friendly.

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Andrew
Andrew
1 reviews
6 months ago
5 out of 5 stars

Great service overall.

Great service overall.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

friendly staffs

friendly staffs

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Peter
Peter
1 reviews
6 months ago
5 out of 5 stars

Hassle free

Hassle free, friendly staff, great car.

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