Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

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0
🔥 High engagement

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Filter by rating:
Matt Jackson
Matt Jackson
1 reviews
6 months ago
5 out of 5 stars

Easy pick up and drop off service and…

Easy pick up and drop off service and very easy to communicate with on the phone for any amendments. Great service

Helpful?
6 months ago
2 out of 5 stars

The car is a bit old and consumption is…

The car is a bit old and consumption is a bit high. The air conditioner for instance can't demistify the windows quickly while driving and the equipment for connecting own navigation is not available (android car)

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great and reliable service thank you…

Great and reliable service thank you guys for your wonderful service and hope to see you guys again 🤍 God Bless

Helpful?
Nitin Menon
Nitin Menon
1 reviews
6 months ago
5 out of 5 stars

Great Rental Experience – Smooth Pickup and Drop-Off

Overall, the experience was very good – right from picking up the vehicle to being dropped off at the airport by their shuttle. The entire process was smooth and efficient. The staff were helpful and courteous throughout. Appreciate the seamless service!

Helpful?
Charmaine
Charmaine
1 reviews
6 months ago
5 out of 5 stars

Snap was great

Snap was great, they came very quickly for the pick up, their office is close for an off site company. The car was great and the office staff were highly efficient, can’t speak highly enough about them. Will definitely use again

Helpful?
6 months ago
5 out of 5 stars

very helpful and easy process

very helpful and easy process, had no problems with the cars

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Louise
Louise
1 reviews
6 months ago
5 out of 5 stars

Everything was smooth and easy all done…

Everything was smooth and easy all done online including the airport transfers super service and vood prices

Helpful?
Julia
Julia
1 reviews
6 months ago
5 out of 5 stars

Friendly team and so convenient

Friendly team and so convenient! Would definitely use Snap again.

Helpful?
Marco Morales
Marco Morales
1 reviews
6 months ago
1 out of 5 stars

The first car we got had a bad battery…

The first car we got had a bad battery and when we returned the car not even an apology but another all smashed car

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Super easy to pick up and drop off car

Super easy to pick up and drop off car; best price across companies at the time of booking

Helpful?
Linda
Linda
1 reviews
6 months ago
5 out of 5 stars

Very happy

Great experience- friendly and cost effective! Tidy vehicle and exactly what we wanted. Will be using again for sure.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Reliable and affordable prices

Reliable and affordable prices

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Another great rental from Snap

Another great rental from Snap. I’ll be back.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Booking with SNAP was easy and staff…

Booking with SNAP was easy and staff were pleasant and attentive

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Nice and easy the whole process

Nice and easy the whole process. The staff were friendly and helpful. Easy in and pickup. Easy drop off and shuttle back to the airport. Will use agian.

Helpful?
Peter
Peter
1 reviews
6 months ago
5 out of 5 stars

Friendly and super helpful guy at…

Friendly and super helpful guy at counter. QT off site base. Car was ideal for our trip and was good value

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Jake Jacobs
Jake Jacobs
1 reviews
6 months ago
4 out of 5 stars

Shuttle

Shuttle, close to airport, value, available vehicles. Some of the info on your documentation conflicts (christchurch shuttle is from an Auckland shuttle service). As a previous customer I would like the 10% discount applied without me asking for it. Overall we enjoyed the vehicle, the shuttle and the value offered

Helpful?
HP
HP
1 reviews
6 months ago
5 out of 5 stars

Smooth transaction as well as very…

Smooth transaction as well as very friendly and accommodating staff. Thank you guys.

Helpful?
customerRae
customerRae
1 reviews
6 months ago
5 out of 5 stars

Easy to hire rhe car and then extend…

Easy to hire rhe car and then extend the hire Very frrinfky and helpful in oerson and when I contacted by phone

Helpful?
Saffwan
Saffwan
1 reviews
6 months ago
5 out of 5 stars

Flawless experience

It was very easy and cheap to get a car from Snap. Took the full coverage so had complete peace of mind. Even after taking full coverage, it was the cheapest in the market so very happy with their service.

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