Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
6 months ago
5 out of 5 stars

Nice and easy no hassles

Nice and easy no hassles

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great

Great, low cost car rental. Easy to do check in online, shuttle bus was quick and easy and all the staff were friendly.

Helpful?
Maruca
Maruca
1 reviews
6 months ago
5 out of 5 stars

Clean nice new car :) happy with the…

Clean nice new car :) happy with the car, happy with the price.

Helpful?
Phatty Smith
Phatty Smith
1 reviews
6 months ago
5 out of 5 stars

Awesome Staff

From the time we made the booking for a Rental till we dropped it off staff made it so easy for our us . The vehicle was so good and service was excellent

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
Jerry Puru
Jerry Puru
1 reviews
6 months ago
5 out of 5 stars

The car snap rentals gave us was an…

The car snap rentals gave us was an awesome car didnt miss a beat thank you very snap rentals will use yous again next time I come back to Auckland Cheers guys

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Fair prices great service and staff.

Fair prices great service and staff.

Helpful?
Steve
Steve
1 reviews
6 months ago
5 out of 5 stars

All round great experience

Great price, cleaning car. Very friendly and professional team. Will use on future travels.

Helpful?
6 months ago
5 out of 5 stars

Snap is on point!

Snap is on point! friendly staff, quick pick up and drop off and well priced.

Helpful?
Shane
Shane
1 reviews
6 months ago
5 out of 5 stars

Turned up after hours and they were…

Turned up after hours and they were happy to meet our requirements. Car was clean and tidy, all fueled up.

Helpful?
Travis
Travis
1 reviews
6 months ago
5 out of 5 stars

Fast, friendly service

From the airport pickup to collecting the keys, Snap was fast, friendly and a great crew to deal with. Excellent customer service and a smooth process. Thanks 👍

Helpful?
Dylan
Dylan
1 reviews
6 months ago
5 out of 5 stars

Our car was amazing

The car was clean, modern with low klms Staff were friendly and quick to get us on the road. Convenient Shuttle bus too and from the airport First time using Snap. Safety deposit was steep but we had alternative insurance cover

Helpful?
Ted Gournelos
Ted Gournelos
1 reviews
6 months ago
5 out of 5 stars

Easy and inexpensive

Easy and inexpensive, not the newest car and it had a lot of km on it but it worked fine. Easy shuttle to the airport, very nice people.

Helpful?
Dawn McHugh
Dawn McHugh
1 reviews
6 months ago
5 out of 5 stars

Super friendly staff.

Super friendly staff. Efficient shuttle Good price

Helpful?
6 months ago
5 out of 5 stars

Very Professional

Great staff, great vehicle - fast efficient service!

Helpful?
Neil Beckett
Neil Beckett
1 reviews
6 months ago
5 out of 5 stars

Too easy and a great price.

Too easy and a great price.

Helpful?
Tee
Tee
1 reviews
6 months ago
5 out of 5 stars

Staff very helpful

Staff very helpful. Initially selected vehicle however it was way too small, upgraded to slightly bigger vehicle. Price fair and affordable. Gladly recommend and will come back again. Thank you Snap Rental.

Helpful?
6 months ago
5 out of 5 stars

Couldn't fault the service

Couldn't fault the service, runs like a well oiled machine. Picked us up at QTown Airport and dropped us back a few days later. All so quick.

Helpful?
Stuart
Stuart
1 reviews
6 months ago
5 out of 5 stars

Excellent service from snap rentals

From booking the car, pick up and drop off was easy. Staff very friendly and the car was good

Helpful?

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