Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
6 months ago
5 out of 5 stars

Awesome service

Awesome service. Loved the pre check in system. It made pick up easy. Great price for a great car. Will definitely be recommending to friends and family.

Helpful?
customer
customer
1 reviews
6 months ago
3 out of 5 stars

So so

Didn’t receive too much car operation information while getting the car and needed to ask item by item. And the car status is just so so.

Helpful?
Miguel
Miguel
1 reviews
6 months ago
5 out of 5 stars

Easy service

Easy service, quick collection from Queenstown Airport. Easy car collection and drop off.

Helpful?
Alex
Alex
1 reviews
6 months ago
5 out of 5 stars

very nice staff, great condition car

The people is very nice and kind. The car was perfect.

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Rachel
Rachel
1 reviews
6 months ago
5 out of 5 stars

Good hybrid car

No issues with the car, easy pick up and drop off from airport.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great car rental experience!

I had an excellent experience renting a car with this company. The process was smooth and quick, the staff was friendly and professional, and the car was clean and in perfect condition. Prices were reasonable, and there were no hidden fees. I highly recommend them and will definitely use their service again in the future!

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

买个保险让人安心

买个保险让人安心。一切安好。

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Good Value

Nice friendly people

Helpful?
Tommy h
Tommy h
1 reviews
6 months ago
4 out of 5 stars

Good service ,

Good service, but the condition of the car, especially the tires that are worn out, should be replaced with new ones, dangerous for winter.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

helpful good service friendly staff

helpful good service friendly staff

Helpful?
Cam
Cam
1 reviews
6 months ago
5 out of 5 stars

Staff were friendly and helpful every…

Staff were friendly and helpful every step of the way, on the phone and in person. It was easy to get to the pick up location via the Snap shuttle from airport.

Helpful?
Abbie
Abbie
1 reviews
6 months ago
5 out of 5 stars

Great Rental Experience

The staff was super friendly! Rental prices were great along with the car being in the most amazing condition!! I would book with Snap Rentals a million more times!! The age limit worked great for me and my friend and even when I called to double check with them, they were very responsive!

Helpful?
Faafiu Tavui
Faafiu Tavui
1 reviews
6 months ago
5 out of 5 stars

Shuttle service and professionalism of…

Shuttle service and professionalism of the staff.

Helpful?
GILBERT LIM
GILBERT LIM
1 reviews
6 months ago
4 out of 5 stars

Exceptional Service and Friendly Staff at Wellington Snap Rentals

The Wellington Snap staffs were very professional and helpful. I initially went to the wrong spot for the shuttle pickup, but the front desk called my mobile and guided me to the correct location. The gentleman assisting me even helped load my luggage into the rental car. Super friendly and accommodating service. Also, the car was clean and good in shape and quality.

Helpful?
customer
customer
1 reviews
6 months ago
3 out of 5 stars

Good service

Snap offers great price options, the customer service at the Airport location was really good - everyone was helpful and polite. My flight was delayed and almost outside their office hours however the team were really accomodating

Helpful?
Lana Soi
Lana Soi
1 reviews
6 months ago
5 out of 5 stars

Great staff 🎉

Great staff, helped us out a lot. Would recommend

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

All over great service

All over great service

Helpful?
customer
customer
1 reviews
6 months ago
4 out of 5 stars

Fast and easy!

Fast and easy!

Helpful?
Tim L.
Tim L.
1 reviews
6 months ago
5 out of 5 stars

Great service, good cars.

Had a good experience overall. Staff were proactive and responsive. Just had a wait a tad bit long for the shuttle and for our car to be ready.

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Helen P
Helen P
1 reviews
6 months ago
5 out of 5 stars

Easy to deal with

Easy to deal with. Lovely smart wee Suzuki Swift to drive, close to the airport. Friendly helpful staff to deal with

Helpful?

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