Great experience, would use again
Friendly experience, comfortable and reliable vehicle that suit our needs perfectly. Good pricing
Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.
Friendly experience, comfortable and reliable vehicle that suit our needs perfectly. Good pricing
I rented a car from Snap rentals in Auckland. I have nothing but praise for the service I received. The car I was given (Mitsubishi Outlander) was less than a year old. I turned up earlier than my booking time, but they collected me from the airport promptly and were able to provide me with the car straight away. There was no hard sell for insurance and the price I paid by booking directly through their website was incredibly competitive. On returning the car a quick check was done and I was given the all clear. I wish other rental companies were as honest and professional. I would recommend Snap rentals in Auckland without hesitation.
Our booking was dealt with by a friendly and efficient staff member who was knowledgeable and had us confirmed and underway very quickly. Thank you Snap Rentals and we will definitely book with you again. Kind Regards Anne
everything went well, fast pickup, nice car, easy drop off and very good value
Hassle free pick up fast and efficient
Was an easy experience from beginning to the end of my holiday. Price was competitive, car was great and service was great. Will be using again next time.
Great service an quality of value car hire an easy going no issues very smooth and i would recommend your guys an purchase again in future
Straight forward collection and pick up even with a delayed flight which made for a lot of people to get through. Really friendly team. Thanks!
The shuttle was a little bit of a wait, around 30mins. But that may have been due to waiting on all customers to be ready for pickup. But that was the only downfall. Customer service was excellent, completing the pick up documents was fast and efficient, the car was clean and tidy.
Arranging the shuttle from the airport was easy. The vehicle was nice and clean. It was modern and very well maintained. The staff were really friendly and efficient. The price was so good we would definitely use Snap again. They ticked all of the boxes, and it was a really simple and enjoyable experience. We highly recommend Snap.
Great Service. Our flight was delayed and the staff waited for us
Clean & tidy vehicles with efficient customer service and great shuttle services for after-hour pickups! Highly recommend!
Nice customer service. Car was great, exactly what we needed. Price was really good too.
Clean and new car & good customer service.
It’s nice quality
Awesome service easy process will definitely go with Snap again.
Honestly, I am grateful for coming across Snap. The customer service and their rental services were very helpful in my time of need, everything was easy including the process of getting the car and returning the vehicle.
The service was fantastic, the guys there were awesome and helpful. Only thing is you get double charged for insurance once with your booking company and then with this rental company and feel like they have had this a lot.
Our flights were delayed so pick up was after hours. I phoned to make arrangements and despite doing online check in prior and being a regular customer, this was made more difficult than it needed to be. Same with drop off at end of use, there was a query as to whether the car was full or not. We went to refuel and only managed another 3 litres, but added stress when trying to catch a plane. Otherwise car was fine, price was good.
Booking the shuttle at the airport was very simple, the directions to find the pick up area were very clear and easy to follow. The staff were all very friendly and professional. Would definitely recommend them and use them again!
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