Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Texas
Texas
1 reviews
5 months ago
5 out of 5 stars

Great experience, would use again

Friendly experience, comfortable and reliable vehicle that suit our needs perfectly. Good pricing

Helpful?
ANIL R
ANIL R
1 reviews
5 months ago
5 out of 5 stars

Great service from Snap rentals, Auckland

I rented a car from Snap rentals in Auckland. I have nothing but praise for the service I received. The car I was given (Mitsubishi Outlander) was less than a year old. I turned up earlier than my booking time, but they collected me from the airport promptly and were able to provide me with the car straight away. There was no hard sell for insurance and the price I paid by booking directly through their website was incredibly competitive. On returning the car a quick check was done and I was given the all clear. I wish other rental companies were as honest and professional. I would recommend Snap rentals in Auckland without hesitation.

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Anne Leonard
Anne Leonard
1 reviews
5 months ago
5 out of 5 stars

Our booking was dealt with by a…

Our booking was dealt with by a friendly and efficient staff member who was knowledgeable and had us confirmed and underway very quickly. Thank you Snap Rentals and we will definitely book with you again. Kind Regards Anne

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george
george
1 reviews
5 months ago
5 out of 5 stars

great value

everything went well, fast pickup, nice car, easy drop off and very good value

Helpful?
Ange and geo
Ange and geo
1 reviews
5 months ago
5 out of 5 stars

Hassle free pick up fast and efficient

Hassle free pick up fast and efficient

Helpful?
Frederick
Frederick
1 reviews
5 months ago
5 out of 5 stars

Was an easy experience from beginning…

Was an easy experience from beginning to the end of my holiday. Price was competitive, car was great and service was great. Will be using again next time.

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Katie Densem
Katie Densem
1 reviews
5 months ago
4 out of 5 stars

Great service an quality of value car…recommend snap

Great service an quality of value car hire an easy going no issues very smooth and i would recommend your guys an purchase again in future

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MelH
MelH
1 reviews
5 months ago
5 out of 5 stars

Straight forward collection and pick up…

Straight forward collection and pick up even with a delayed flight which made for a lot of people to get through. Really friendly team. Thanks!

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Rhonda  Paikau
Rhonda Paikau
1 reviews
5 months ago
4 out of 5 stars

The shuttle was a little bit of a wait

The shuttle was a little bit of a wait, around 30mins. But that may have been due to waiting on all customers to be ready for pickup. But that was the only downfall. Customer service was excellent, completing the pick up documents was fast and efficient, the car was clean and tidy.

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Russell  Wells
Russell Wells
1 reviews
5 months ago
5 out of 5 stars

Great experience

Arranging the shuttle from the airport was easy. The vehicle was nice and clean. It was modern and very well maintained. The staff were really friendly and efficient. The price was so good we would definitely use Snap again. They ticked all of the boxes, and it was a really simple and enjoyable experience. We highly recommend Snap.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great Service

Great Service. Our flight was delayed and the staff waited for us

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Customer
Customer
1 reviews
5 months ago
5 out of 5 stars

Great services!

Clean & tidy vehicles with efficient customer service and great shuttle services for after-hour pickups! Highly recommend!

Helpful?
5 months ago
5 out of 5 stars

Nice customer service

Nice customer service. Car was great, exactly what we needed. Price was really good too.

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Lada
Lada
1 reviews
5 months ago
5 out of 5 stars

Clean and new car & good customer…

Clean and new car & good customer service.

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Ting Wei Lin
Ting Wei Lin
1 reviews
5 months ago
5 out of 5 stars

It’s nice quality

It’s nice quality

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Awesome service easy process will…

Awesome service easy process will definitely go with Snap again.

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Customer
Customer
1 reviews
5 months ago
5 out of 5 stars

SNAP RENTAL 100/10

Honestly, I am grateful for coming across Snap. The customer service and their rental services were very helpful in my time of need, everything was easy including the process of getting the car and returning the vehicle.

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Mere
Mere
1 reviews
5 months ago
4 out of 5 stars

Queenstown rental

The service was fantastic, the guys there were awesome and helpful. Only thing is you get double charged for insurance once with your booking company and then with this rental company and feel like they have had this a lot.

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Teresa Bowe
Teresa Bowe
1 reviews
5 months ago
4 out of 5 stars

Our flights were delayed so pick up was…

Our flights were delayed so pick up was after hours. I phoned to make arrangements and despite doing online check in prior and being a regular customer, this was made more difficult than it needed to be. Same with drop off at end of use, there was a query as to whether the car was full or not. We went to refuel and only managed another 3 litres, but added stress when trying to catch a plane. Otherwise car was fine, price was good.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Overall amazing experience

Booking the shuttle at the airport was very simple, the directions to find the pick up area were very clear and easy to follow. The staff were all very friendly and professional. Would definitely recommend them and use them again!

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