Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

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0
🔥 High engagement

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Filter by rating:
Kellycreal
Kellycreal
1 reviews
5 months ago
5 out of 5 stars

Very Happy with Snap Rentals Auckland Airport

Friendly service, efficient pick up and drop off, car spotless. Would definitely recommend.

Helpful?
Greg Young
Greg Young
1 reviews
5 months ago
5 out of 5 stars

Excellent Company To Deal With

Easy, reliable and trustworthy. Friendly helpful staff. Very competitive rates.

Helpful?
Matilda
Matilda
1 reviews
5 months ago
4 out of 5 stars

Well just being able to pick up vehicle…

Well just being able to pick up vehicle no hassles the staff were very helpful 👍 anytime I had any issues I could call the office and they would have it sorted pronto lived lived the service which made our holiday that extra hassles free 😀 👍

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Ana
Ana
1 reviews
5 months ago
5 out of 5 stars

Best rental 🔥💯

Everything was so lovely. Nice car and amazing price for it. I liked how organized and smoothly everything ran so I would 100% always recommend this rental place to everyone I know.

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Karen
Karen
1 reviews
5 months ago
5 out of 5 stars

Staff very helpful.

Staff very helpful. Reliable and easy to book

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5 months ago
5 out of 5 stars

CUSTOMER SERVICE

All good ....very helpfull think Queenstown would operate better with direct contact because of shuttle pik up

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Ossa T
Ossa T
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service! Friendly staff and attentive to customers. From the shuttle driver to the return of the SUV, no issues at all. The SUV we got was also great, they take pictures before renting it out and they even invite you to take your own photos so you feel comfortable. I thoroughly enjoyed driving around Queenstown with a nice & safe SUV. I also appreciate that they offer Afterpay because a few days holiday in Queenstown is not cheap lol. I brought my whole family and we all fit comfortably in the vehicle. We brought our own car seat, we also had a stroller in the back plus our luggages, still spacious.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Staff for the win

Great helpful staff

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Peter D
Peter D
1 reviews
5 months ago
5 out of 5 stars

Great rental rates

Great rental rates, good selection of vehicles and easy to deal with

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Rav Chand
Rav Chand
1 reviews
5 months ago
5 out of 5 stars

End to end experience was smooth

End to end experience was smooth, easy and seamless. Service from staff outstanding. Condition of vehicle was excellent, road safe, and clean.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Excellent experience

Very friendly, professional and efficient staff members. During the process, I met 3 of the staff and they are all great! Car is easy to drive. Pick up and return process were easy and fast. Thanks so much!

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simon
simon
1 reviews
5 months ago
5 out of 5 stars

Ask taxi guys for bus location at airport

Excellent service and great car. We will be using them again. Easy airport pick up and drop off. Hassle free and really good value for money.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Hassle free last minute car rental

Hassle free last minute car rental. Great service pickup and drop off. Nothing was a problem, highly recommend. Thank you 👍👍

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy experience

Easy experience

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CJD
CJD
1 reviews
5 months ago
5 out of 5 stars

Great vehicle

Great vehicle Very easy pick up and drop off

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Garry  VEALE
Garry VEALE
1 reviews
5 months ago
5 out of 5 stars

Personal Service

Was Running, was personally dropped at the airport by a staff member instead of waiting for shuttle.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, friendly staff, will use again.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great economic car

Great economic car, great deal. Wish we had gotten it for longer though as it as too expensive to extend last minute. But otherwise, friendly team and easy negotiations.

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Steve McColl
Steve McColl
1 reviews
5 months ago
5 out of 5 stars

Great friendly staff and prompt pickup…

Great friendly staff and prompt pickup and the car was great Thanks Steve McColl

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customer
customer
1 reviews
5 months ago
4 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Car well presented.

Helpful?

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