Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
Nick Lambert
Nick Lambert
1 reviews
5 months ago
5 out of 5 stars

The staff were great

The staff were great , vehicle transport smooth and comfortable. The rental car was perfect for what we needed

Helpful?
Wiremu Brown
Wiremu Brown
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, THX

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great service and affordable rates!

Great service, price was much better than other companies. Appreciated $0 bond and no excess at affordable rates.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Overall amazing!

Very customer friendly! easy and transparent, no hidden fees or terms and conditions. Super reliable staff and vehicles. Top notch service and very reasonable pricing. Overall a great experience and will be definitely be renting through snap again in the future!

Helpful?
Brian Boddy
Brian Boddy
1 reviews
5 months ago
5 out of 5 stars

Everything on the car worked and the…

Everything on the car worked and the staff were a delight to work with

Helpful?
5 months ago
5 out of 5 stars

Recommended car rental

Very easy to talk to, very easy to book, relaxed about formalities AND a very reasonable price. I'd use SNAP again

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Bradley
Bradley
1 reviews
5 months ago
5 out of 5 stars

Easy quick shuttle from the airport

Easy quick shuttle from the airport. Friendly informative staff.

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Andras
Andras
1 reviews
5 months ago
5 out of 5 stars

Very friendly

Very friendly Cars are good Thanks

Helpful?
Tony
Tony
1 reviews
5 months ago
5 out of 5 stars

had full insurance so just dropped key…

had full insurance so just dropped key off and jumped in the van, eases

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KG
KG
1 reviews
5 months ago
5 out of 5 stars

Easy

Quick, cheap and nice to have the easy access shuttle to pick up and take us to the airport.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

It was easy to book and then the…

It was easy to book and then the process of picking up and dropping off the car was great

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

great service

great service, friendly staff. 100% recommended

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great customer service.

Great customer service.

Helpful?
Maria
Maria
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, quick, reliable.

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Finley
Finley
1 reviews
5 months ago
5 out of 5 stars

Seamless pick up and drop off

Seamless pick up and drop off. Local team in Queenstown was amazing. Couldn’t recommend more

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CW
CW
1 reviews
5 months ago
5 out of 5 stars

Easy Process & Hassle Free.

Easy Process & Hassle Free. From pick up to drop off, we had absolutely no issues, minimal wait times and excellent service. Highly recommend, Nga mihi

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Snap rentals were very helpful from the…

Snap rentals were very helpful from the booking system to picking up on the door. Customer service team were very friendly especially the van driver that picked up myself and other patrons.

Helpful?
5 months ago
5 out of 5 stars

Awesome experience reliable and wud…

Awesome experience reliable and wud recommend to all my family and friends

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great rental experience

Great rental experience

Helpful?
customer
customer
1 reviews
5 months ago
4 out of 5 stars

Review of Christchurch airport depot experience

Website relatively intuitive to make a booking on. Rental Car pricing good value for money. Christchurch airport depot staff were Customer centric and efficient. The inability to contact NZ personnel for queries was frustrating because I struggled to understand dialect of the South African Call Centre personnel.

Helpful?

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