First time renting a car and it was…
First time renting a car and it was great, sufficient and got what I needed to be done.
Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.
First time renting a car and it was great, sufficient and got what I needed to be done.
You took the hassle and stress away by meeting us at the airport without having to wait and drop off was the same hassle free.We will use you again. Many thanks Dave.
Great staff, easy process Highly recommend
Friendly team, quick process most cars nearly new.
Great service
Rented Toyota Highlander which was a nice clean car. No fuss rental, easy in and out.
Experience with SNAP was just so hassle free I have definitely recommended SNAP to many family & friends 😊
Very efficient and easy process
Great cost point, easy
Had to change the drivers details - this was easy to do Picked up within 4 minutes of recieiving a text saving the courier was coming Seemless process to return my car
Car was great, friendly staff. Efficient shuttle
Great to deal with
This was the WORST ever RENTAL COMPANY - DO NOT rent a CAR from these people and DO NOT give them your credit card details!!!!!!! -5 if I could give these people a score. JJ Hill - Christchurch Manager - shocking to deal with. TOOK OVER $250 in $41 withdraws without notification, explanation and justification - theft. Then sent an invoice justifying their theft. Emails were communicated and nothing returned until I threaten the police. Once they took money out of my account - they avoided, justified and played ping pong with emails to justify their theift. I was left with $250 out of pocket, I had to cancel my credit cards, inform the Bank and contact the Police in regards to this business operations. They made $250 for 3.5 day rental that was $29 per day. But in actual fact $60 a day. BUYER BE WARE.
All good they picked us up and dropped us off efficient service
Very good service and friendly service helpful thank you so much
Reliability and fuel efficiency with the vehicle is a big one for me, and overall the customer service and communication is very strong as well keep it up team
Seamless transition Good quality car No drama
As always, Snap was easy to use with the pickup being quick and efficient. The staff at both pickup and drop off were courteous and friendly. The handover was simple, and we opted not to take their insurance as it is too expensive. (We do the 2k deposit and use travel insurance which is $70 compared to their cost 0f approximately $360. This is the reason for the 4 stars and not 5). We always get a hybrid so that the fuel usage is better and the car this time was exceptional and well appointed.
The person who served me was on to it. She helped me get a refund from 3rd party cover which was superseded by the Snap Rental full cover.
Great car and easily the cheapest in QTown! A bit further from airport so if picking after hrs will need a taxi to get there.
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