Straightforward pickup
Straightforward pickup. Pro-active on drop-off with speedy transition to airport bus.
Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.
Straightforward pickup. Pro-active on drop-off with speedy transition to airport bus.
Highly recommend! The shuttle service was very prompt, people very helpful and the car was great.
The pick up and the great interpersonal skills of the driver (sorry can't remember his name) was excellent. Very great kiwi vibes from him. Very quick expedient on pick up and drop off, customer service at the counter (same person both times) was excellent, again great interpersonal skills but technically across his job and questions fired at him (again can't remember his name either) Polynesian young man, he was great!
Helpful team - thank you!
Easy booking process price and shuttle pick up n drop professional very pleased. A1
The service was good and the car in good condition
the team at the office was so helpful which made it so easy to checkin & dropoff , the bus driver was such an awesome helpful man & an asset to the Snap team
Easy to work with - rollover insurance exceptions are unreasonable given the terrain and ice risk
It was great. Nice service simple and easy
Friendly, helpful staff. We received the car we ordered, which doesn’t always happen. We were on our way in such a short time.
Easy pick up and drop off at domestic
Quick, easy, and hassle-free vehicle hire. Friendly and helpful staff.
Friendly and efficient staff; simple and no fuss car hire. I couldn’t fault it.
Booked a car 7 months out, 3 days before I was meant to get there they rung and said the car was unavailable and would have to use a small one, which wasn’t ideal but would make it work, picked up by their shuttle and driven to their depot to be told my original vehicle has just been returned and is being cleaned now so no issue, clerk was great and helpful, car was clean and no issues. Snap Wellington
Great company! Very friendly and prompt service. Great quality of cars. Quick pickup from Wellington airport as well!
Amazing customer service and streamlined process. Only issues were with the keys, locking and unlocking the car was fiddly, assuming the battery in the remote was just low. Thankful to have been able to get a hire car on aussie P2 licenses.
I was appalled at snap customer service I won’t be using them again
It was easy to book our rental through the website and the team were very helpful when needing to make changes or adding anything to our booking before picking up our rental. Our flight back home was delayed and the Snap Rentals team were happy to let us extend our time (with appropriate notice time on our end). The team at Snap Rentals Queenstown were especially friendly and really helpful, not only with the car rental, but also with suggesting activities and attractions for us to visit while we were in town!
Friendly helpful staff. Way cheaper than the more well known car rental companies. Would definitely use them again.
Easy pickup. Easy drop off. The vehicle was in good condition. Staff were excellent
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.