Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Everything was hassle free from pick up…

Everything was hassle free from pick up to drop off

Helpful?
5 months ago
5 out of 5 stars

Very friendly and quick service

Very friendly and quick service, not lots of waiting around. The transfer between the airport and the pick up was also very quick, not lots of waiting around

Helpful?
5 months ago
5 out of 5 stars

Great service as always

Great service as always. Car nice and clean.

Helpful?
P Guyan
P Guyan
1 reviews
5 months ago
5 out of 5 stars

Great rental experience in Nelson

Great rental experience in Nelson. Prompt airport pick-up, great car, great price! Thanks SNAP :)

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Clean car

Clean car, no problems.

Helpful?
ryan calder
ryan calder
1 reviews
5 months ago
5 out of 5 stars

The whole experience was made so easy…

The whole experience was made so easy as great staff . Very friendly and helpful . Drove from Auckland to Tauranga and only use 28 L of gas. Very economical vehicles all up amazing

Helpful?
Kurt laurent
Kurt laurent
1 reviews
5 months ago
5 out of 5 stars

very easy to deal with and fast refund…

very easy to deal with and fast refund on the deposit

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great experience

Snap rentals were so affordable, professional and prompt. On time for pick up and so fast to get our rental to us etc especially with 2 little tired children in tow - it meant so much to us. Everyone is professional and lovely. The only thing that was a bit out of reach was the walk to get to the shuttle. Not a huge deal but would be much more ideal if it was closer to the airport esp when it’s raining & people with young families etc Other than that! I would highly recommend SNAP & we will be back again.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Staff are great

Staff are great - was a busy place but cars were ready quickly, everything was explained clearly and shuttles to/from airports super handy! Affordable too and really nice tidy modern cars

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Selia
Selia
1 reviews
5 months ago
5 out of 5 stars

Amazing rentals

Amazing rentals

Helpful?
Sam g
Sam g
1 reviews
5 months ago
4 out of 5 stars

Had to wait a while for the transfer…

Had to wait a while for the transfer and when trying to ring to check up on it it kept cutting out. But otherwise a great rental. Easy to pick up and drop off. Quick shuttle on the return. Hassle free.

Helpful?
Katy
Katy
1 reviews
5 months ago
5 out of 5 stars

Great

Easy as, friendly shuttle driver.

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Scott
Scott
1 reviews
5 months ago
5 out of 5 stars

Smooth process

Smooth process, great clean vehicles and efficient shuttle service, we will be back

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Andrea Moorby
Andrea Moorby
1 reviews
5 months ago
4 out of 5 stars

Review

Good overall service

Helpful?
Tanaia TP
Tanaia TP
1 reviews
5 months ago
5 out of 5 stars

Great experience

Great experience. Quick and straight forward process, no hidden cost. Very pleasent to deal with.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great car

Great car. Friendly staff and service

Helpful?
Yash
Yash
1 reviews
5 months ago
5 out of 5 stars

You are the best mate...!

You are the best mate...!! No gimmick , no doggy deals or false promises. Just pure business with ethics. Kudos

Helpful?
5 months ago
5 out of 5 stars

Great price, great service

Great price, great vehicle, we had a Mitsubishi Outlander. Easy, no hassle processes. I used the online check-in before arrival which help speed-up the pickup time and drop-off very easy. We did not have to wait long for the shuttle transfers. Will definitely consider Snap in the future.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great experience

Great rate, easy pick up and drop off experience.

Helpful?
Kris
Kris
1 reviews
5 months ago
5 out of 5 stars

Great Service and Good Cars

Great Service and good cars.

Helpful?

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