Servizio eccellente
Servizio eccellente, ho noleggiato una uto all' aeroporto di Pisa e devo ringraziare in particolar modo Erald per la sua professionalità e gentilezza, consigliato

SRC Rent Car is a car rental service operating primarily in Sicily, Italy. The company offers a diverse fleet of vehicles for rent, catering to both tourists and locals seeking convenient transportation options. Customers can choose from a variety of car types, including compact cars, sedans, and larger vehicles, to suit their travel needs. The platform, accessible through www.sicilyrentcar.it, allows users to easily book vehicles online, providing a seamless rental experience. SRC Rent Car aims to serve a broad clientele, including families, business travelers, and vacationers looking to explore the scenic landscapes of Sicily. With a focus on customer satisfaction, the company strives to offer reliable service and competitive pricing in the car rental market.
SRC Rent Car receives mixed reviews, reflecting both positive and negative experiences from customers. Many reviewers appreciate the quality of the vehicles and the helpfulness of the staff, particularly highlighting efficient service at locations like Trapani and Catania airports.
However, a significant number of complaints focus on issues such as receiving damaged or older cars, unexpected charges, and poor customer service. Customers express frustration over high insurance fees and alleged scams related to damage claims. Additionally, some report difficulties in communication with the company, particularly when trying to resolve issues. Overall, while there are positive experiences, the negative feedback regarding vehicle condition and customer service raises concerns. The sentiment leans towards caution when considering SRC Rent Car.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 137 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.4 | 5 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 3.4 | 5 |
| Nov 24 | 1.8 | 5 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 2.1 | 7 |
| Feb 25 | 1.0 | 5 |
| Mar 25 | 2.0 | 8 |
| Apr 25 | 1.0 | 5 |
| May 25 | 3.0 | 4 |
| Jun 25 | 2.7 | 6 |
| Jul 25 | 1.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 137 most recent reviews.
“J'ai fait appel SRC pour récupérer notre véhicule de service en panne a plus de deux heures de distance”
“Rented a T-Roc from SRC, hoping to get a more premium vehicle”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 50 out of 100 | 3.1 out of 5 (fair) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | −26% | 137 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 998 |
Bottom line: SRC Rent Car is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.9).
137 reviews of SRC Rent Car. Filter by what matters to you.
Servizio eccellente, ho noleggiato una uto all' aeroporto di Pisa e devo ringraziare in particolar modo Erald per la sua professionalità e gentilezza, consigliato
Noleggiato auto per 5gg. Velocissimi nella consegna del nolleggio e personale gentilissimo. Auto pulite e in perfette condizioni.
chi pensava che la macchina fosse riservata solo per un'ora ma non c'era scritto da nessuna parte? chi pensava ad avvisare l'agenzia del ritardo del volo mentre appunto realizzi questo mentre stai volando? chi pensava che per 7 minuti di ritardo ti avrebbero chiesto 45 euro in più al giorno poi diventati 40 per? Ho sempre noleggiato l'auto da quando vivo a Milano e mai e mai mi è capitata un'agenzia che volesse lucrare così. State lontano io sinceramente l'ho già messa nella lista nera. Rimasta abbandonata di sera a Catania senza auto. Carini davvero.
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Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 46% are 1–2★.
Esperienza terribile! Macchina differente dalla richiesta. Personale non all'altezza. Tempi di consegna lunghi: una sola persona, la stessa al desk, al ritiro e alla consegna. Quando prendete la macchina fate bene foto e anche un video, di tutto: dalle ruote ai laterali ... Mi hanno addebitato 800 euro per dei graffi invisibili nel paraurti dietro, uno sotto la macchina e uno nella coppa di una ruota. I prezzi di noleggio sono bassi ma sanno bene come rifarsi. Cercate agenzie più serie.
Leider eine sehr schlechte Erfahrung. Abholen des Autos ging sehr schleppend, die Comptertechnik hakte. Hinter mit warteten noch mehrere Kunden. Das Auto war in gutem Zustand. Ein Reifen verlor langsam Luft, das zeigte das Auto schon beim Losfahren an. Beim Abgeben aber wurde ich schlicht "verarsc..." . Am hinteren Stossfänger fand sich ein schwarzer Striemen, wie ein Gummiabrieb. Sowas lässt sich in 2 Minuten wegpolieren. Definitiv kein Kratzer oder Beule. Der Mitarbeiter sagte nur, er müsse es trotzdem aufnehmen. SC berechnet mir nun 440€ für einen "heavy scratch". Das ist Betrug. Der Preis für das Ersetzen des ganzen Stoßfängers, der ausserdem vorher schon dokumentierte größere Kratzer hatte. Ich habe schon oft Mietwagen gehabt, sowas ist mir noch nie passiert. Unsäglich!
We picked up the car at Pisa airport. Our experience was very positive. The employees were very kind. We paid another €15 for extra washing, but because of that we got a car that is a class higher than what we paid for. The car was clean and relatively new. All recommendations for SRC from us
prenotato al telefono, utilizzando una postepay, cauzione in contanti restituita con bonifico 2 giorni dopo. tutto perfetto.
Velocissimi nella consegna del nolleggio. Auto pulite e in perfette condizioni. Cercherò di trovare Src perfetti.
Abbiamo noleggiato un'auto all'aeroporto di Trapani. Servizio perfetto,puntuale, celere ed accurato. Francesco e Andrea sono encomiabili per la loro professionalità e gentilezza.
We rented a car from SRC Linate, didn’t have a booking but the person at the desk gave us the best deal out of all other companies at the airport. Customer service was excellent, best I’ve ever seen at a car rental company. On our return we arrived one hour late just after closing time and they waited for us to return the keys. A big thank you to Marco for being so amazing at customer service, we will definitely rent here again!
Personale cordiale professionale auto impeccabile
Personale a Palermo e Catania cortese, disponibile e gentile. Senza il loro aiuto avremmo avuto seri problemi per il noleggio! Grazie
Scottato da tante brutte esperienze mi sono affidato questa volta a SRC rent car Aeroporto Palermo. Finalmente un gruppo di gente normale ed onesta che non cerca di rubare soldi. Macchina presa puntualmente all'orario prestabilito, personale cordiale ed efficiente. Macchina nuova pulita e profumata, avevo scelto una Dacia e mi hanno dato Una TCross senza pagare nessun supplemento. Ritorno, cauzione restituita subito e sono ripartito sereno. Sicuramente mi rivolgero' di nuovo a loro la prossima volta che vado a Palermo. Super consigliata. Grazie Equipe e buon lavoro
Il personale (Nicola e Vanessa) di SRC Palermo Aeroporto è stato encomiabile sotto tutti i punti di vista, ci hanno aiutato in tutte le fasi del noleggio e del viaggio nella Sicilia Occidentale, l'autonoleggio contattato via Web era completamente irreperibile. Grazie Nicola, grazie Vanessa. Nicola Pellecchia
I rented a car and the staff at delivery didn't give me all the instructions for return, and they consigned the car outside the park. As a result, there was damage going back to the parking, that damage that was fully charged to me without considering the missing information they give.
Volevo ringraziare i ragazzi dell'autonoleggio dell'aeroporto di Palermo i quali ci hanno salvato la vacanza permettendoci di pagare con il bancomat dopo che la nostra carta di credito si era bloccata e l'altro noleggiatore non ha voluto darci l'auto
I rented the car without issues when I arrived but because it was night I didn't see the tiny crack on the windscreen. My eldest son who is 15 but autistic saw it but didn't say anything because he didn't know he had to. The lady giving us the car took pictures of the vehicle and DID NOT send them to us, nor noticed the crack herself. In good faith, as soon as I noticed it and my son told me it was already there, I phoned them and then sent them pictures by email explaining I didn't want to be charged since it wasn't my fault. I had no reply to the email and didn't think about until I returned the car. Only then the employee took further pictures (so after mines) and said not to worry, to sign out the car and they would deal with it. Not to worry my ass! I am a single mum on benefits with children with disabilities and they billed me €800+ admin fees for that damage I didn't do! I disputed it several times by email and even called the bank to try and get my money back but since they're being dishonest and saying I can't prove it was already there (as they wouldn't provide the night pictures!!!!!) they have left a single mum out of pocket! Absolutely disgusting scum! I hope they have a crap Xmas as they just robbed us of ours!
Auto ritirata e consegnata all'aeroporto di Pisa, nuovissima e in condizioni perfette, il personale molto cordiale e trasparente nel fornire tutte le indicazioni necessarie. Nessuna sorpresa alla riconsegna. Controllo della macchina, chiusura del contratto e restituzione del deposito.
SRC Rent Car is a car rental service operating primarily in Sicily, Italy. The company offers a diverse fleet of vehicles for rent, catering to both tourists and locals seeking convenient transportation options. Customers can choose from a variety of car types, including compact cars, sedans, and larger vehicles, to suit their travel needs. The platform, accessible through www.sicilyrentcar.it, allows users to easily book vehicles online, providing a seamless rental experience. SRC Rent Car aims to serve a broad clientele, including families, business travelers, and vacationers looking to explore the scenic landscapes of Sicily. With a focus on customer satisfaction, the company strives to offer reliable service and competitive pricing in the car rental market.
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