SRC Rent Car
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Dishonest thieves!
I rented the car without issues when I arrived but because it was night I didn't see the tiny crack on the windscreen. My eldest son who is 15 but autistic saw it but didn't say anything because he didn't know he had to. The lady giving us the car took pictures of the vehicle and DID NOT send them to us, nor noticed the crack herself. In good faith, as soon as I noticed it and my son told me it was already there, I phoned them and then sent them pictures by email explaining I didn't want to be charged since it wasn't my fault. I had no reply to the email and didn't think about until I returned the car. Only then the employee took further pictures (so after mines) and said not to worry, to sign out the car and they would deal with it. Not to worry my ass! I am a single mum on benefits with children with disabilities and they billed me €800+ admin fees for that damage I didn't do! I disputed it several times by email and even called the bank to try and get my money back but since they're being dishonest and saying I can't prove it was already there (as they wouldn't provide the night pictures!!!!!) they have left a single mum out of pocket! Absolutely disgusting scum! I hope they have a crap Xmas as they just robbed us of ours!