Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
No description available yet.
Website
www.setfords.co.uk1,000 total • Write a review
We recently worked with Sonal Rabheru (and her fantastic team, including Anne James) as our conveyancer while buying our new home in Guildford, and we’re so glad we did. She made what could have been a very stressful process so much easier, especially with the stamp duty deadline looming. Sonal was incredibly organised and proactive, making sure everything was in place and on track well ahead of time. Thanks to her attention to detail, we were able to complete everything before the deadline and save on stamp duty! What really impressed us was how clear and approachable she was. She kept us updated at every step and was always available to answer our questions, no matter how small. We never felt out of the loop, and she explained everything in a way that made sense, even when things got a bit complicated. Sonal’s experience and professionalism were evident throughout the process, and we felt confident we were in great hands. She really went above and beyond to make sure everything went smoothly and on time. If you're looking for a conveyancer who’s efficient, knowledgeable, and genuinely cares about getting the best outcome for you, we highly recommend Sonal. She made our home-buying experience a lot less stressful, and we couldn’t be more thankful for her help.
Date of experience: April 7, 2025
Setfords recently helped us with the sale of my parent's bungalow. They provided excellent communication throughout, professional and helpful advice and I would not hesitate to recommend them.
Date of experience: April 6, 2025
Sarah and her team were extremely professional and competent in dealing with my house sale. And I would highly recommend them to anyone looking for a solicitor.
Date of experience: April 6, 2025
US
Thank you Carol Lee at Setfords Solicitors for all your work on our behalf regarding our new house purchase, and for beating the Stamp duty tax deadline against the clock. We have used Carol and Setfords for at least our last three house moves over more than 20 years and she has delivered a fine service with prompt responses and actions, all done via email and the occasional phone call, and we have never had a problem that has not been resolved quickly and to our satisfaction. I highly recommend Setfords Solicitors and Carol Lee for house sale and purchase.
Date of experience: April 6, 2025
Excellent service and very efficient House sale completed in record time
Date of experience: April 5, 2025
