Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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Nicholas was informative and very helpful prior to my court case for totting up potential ban, no ban given. Thanks again for all your help! Caroline
Date of experience: April 8, 2025
Defo will use again been helpful all along the way and brilliant with updates to
Date of experience: April 8, 2025
If I could give 6 out of 5! We have used the services of Evette @ Setfords on several occasions. Her communication is second to none, efficient, courteous, and takes no prisoners from the other side when they drag their heels. Another exceptional house sale - thank you1
Date of experience: April 8, 2025
I could not have felt more at ease with the relaxed, but professional, approach my solicitor had during my house move. She was always on top form, quick to respond, helpful, friendly and overall a delight to work with. Couldn’t recommend any higher, if I ever need a solicitor again, this is where I’ll come.
Date of experience: April 8, 2025
Setfords Solicitors fulfilled our expectations in providing a very professional service to ensure the sale of our house was dealt with very efficiently.
Date of experience: April 8, 2025
Hannah was responsive and professional throughout my dealings with her. she answered my many questions fully and was a pleasure to deal with from beginning to end.
Date of experience: April 8, 2025
