Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
No description available yet.
Website
www.setfords.co.uk1,000 total • Write a review
US
Sarah and her team were reliable and so helpful throughout our first-time purchase, and helped us navigate the lack of action/difficulty created by the seller's solicitor. Thoroughly recommend and would definitely instruct again for a future sale/purchase.
Date of experience: June 10, 2025
The purchase of my property was handled by Henna Khan and right from the outset she made the entire process smooth, calm, efficient and with a healthy dose of friendliness which made it all very pleasant and completely unstressful. I would definitely recommend Henna to friends and family.
Date of experience: June 10, 2025
Prompt response to my enquiry. Friendly and to the point, no waffle. Helpful and confident attitude was very reassuring to me.
Date of experience: June 10, 2025
Chris was very professional and responsive to all my queries as a first time buyer. The process was straightforward and transparent for what can be a very confusing and complex process. Highly recommend!
Date of experience: June 10, 2025
First time selling and moving and Setfords were fantastic. They were friendly in contact and always available when needed. We picked a local branch which we could visit in person which was a big plus however I was equally supported over phone and email. Highly recommend!
Date of experience: June 9, 2025
I worked with Merlin Batchelor. Merlin was diligent, informed and to the point. His responses were prompt, often working outside of office hours to give me clarity with urgency. I can't fault his approach. Setfords are more expensive than my previous conveyancing solicitors, but I consider it money well spent in lieu of the service I received. I'd highly recommend Merlin and the Setfords team.
Date of experience: June 9, 2025
Excellent advice and efficiency. Having used Setfords for a range of property matters both residential and commercial, instructed Farrah on a personal and business matter that was handled exceptionally. Would definitely recommend.
Date of experience: June 9, 2025
First time buyer! Amy was absolutely amazing, so proactive and always at the end of an email within minutes. My estate agent couldn't sing her praises anymore too. Thanks so much for making the process so easy and simple. Rich
Date of experience: June 9, 2025
Highly recommended branch of solicitors. We used Setfords (Adam) for the sale of our house . Always quick to answer any questions either by email or phone and really friendly, all information was made clear and easy to understand will be my go to solicitors now for any further transactions , highly recommended to all.
Date of experience: June 8, 2025
