Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

544 total β€’ Write a review

Showing 201 - 210 of 540 reviews
LE
5 out of 5 stars

Great Service

During a very difficult time with my Dad having to go into a Nursing home and having to sell his house to pay for his care, Sell My Home did a great job and took a lot of pressure off us, securing a sale on the property within a few months. They were always available on line or at the end of the phone to help in any way we wanted. I would recommend them to anyone & definitely will use them again

Date of experience: September 9, 2019

OB
5 out of 5 stars

Flat sale

Very pleased with the service and outcome. Everything from the photography to the viewings were easy to organise on the portal and the team were on hand to answer queries. Once the offer was accepted Harry stayed in touch throughout and smoothed the path to completion. Will definitely use SellMyHome for our next move

Date of experience: September 8, 2019

L
5 out of 5 stars

Strongly recommend

Great service; everything was taken out of our hands from start to finish. Harry and his colleagues handled the admin and worked tirelessly to help push the completion through. Great value for money!

Date of experience: September 8, 2019

DW
5 out of 5 stars

Outstanding company, 7 star service!

Beyond all expectations. My partner and I had been on the market with various high street agents for 5 months prior to engaging with Sellmyhome.co.uk with little activity and next to no support. Some friends of ours encouraged John to speak with Sellmyhome as they’d had such a success. John and I spoke with Katie at length about the service and specifically the β€˜essential package’ and specifically the benefits of the virtual walkthrough which is a must. Decision made, we registered and within a matter of days our property was on the market with, in our opinion, better photos than any of the previous agents we had used. Our property stood out on the portals. We really enjoyed showing people around giving us the opportunity to better understand our prospective buyers. The support from the whole team at Sellmyhome was beyond expectations. We are delighted with the outcome and would definitely recommend to anyone we know selling a house. If you find yourself reading this or indeed considering your options we hope you would have picked the phone up to the team by now!

Date of experience: September 7, 2019

JR
5 out of 5 stars

Great purchase experience

We purchased a house listed with SellMyHome. I was a little sceptical after dealings with another agent, but that was totally unfounded. The online portal for offers could do with improvement (eg fields to explain position, specify conditions) and there seemed to be a little confusion with the first people I spoke to, but for negotiation of the offer and all matters up to completion, Anna Willis was superb - organised, knowledgeable and a great communicator. I have no doubt that the whole process would have taken longer and been more painful in the hands of many other agents.

Date of experience: September 5, 2019

M1
1 out of 5 stars

Rude and Patronising

Its great when things are going ok, but if something goes wrong then the staff are very rude We withdrew our sale with company in the end as i was disgusted in how someone spoke to me asking me to make a payment of Β£50 as i had to rearrange photographer, nothing was mentioned from the photographer or the sell my home, no terms and conditions I would have paid the fee had the agent on the phone not had been so rude and patronising There loss not ours Edit- hounded me with phone calls to the point I blocked all there means of contacting me, my review was and still is a true statement of what happened. Now they are trying to get the review removed as it’s apparently damaging

Date of experience: September 5, 2019

EO
5 out of 5 stars

The whole experience was brilliant

I was very worried about selling the house as we had overspent on the renovations and it was critical for us to sell asap. We had never used an online agent before and the cost-benefit was considerable but the priority was to sell ASAP. After a long conversation with the managing director of the company, I decided to give it a go for 4/5 weeks. I must admit I was very apprehensive but it was the best decision I made on the whole project. The first person that saw the house made an offer very close to the asking price and we accepted. Everything went smoothly to completion. The very best thing about Sellmyhome was that everything they advised me turned out to be accurate and my account manager Anna Willis was great at dealing with the day to day issues between me and the buyer. The whole experience was brilliant I can highly recommend it to anybody who wants to save a small fortune. Finally, I would like to say Thank you to Ann for everything.

Date of experience: September 3, 2019

ms
5 out of 5 stars

Very happy and would recommend

Very happy and would recommend. Anna, my account contact was always easily contactable, under very trying circumstances kept everyone informed and worked diplomatically to resolve any issues that arose. She done everything possible to make sure the whole process was as stress free as possible for me.

Date of experience: August 30, 2019

R
5 out of 5 stars

Exceeded expectations

Sell My Home provided an excellent service on our sale and exceeded my expectations. I would definitely use them again. We had some complications during our sale process which was really stressful, but our agent provided support throughout and was really committed to helping us resolve them. Thank you Sell My Home for all your advice and help throughout the sale process.

Date of experience: August 14, 2019

TM
5 out of 5 stars

House didn't sell but can't fault the customer service

My house didn't sell during the time on the market with sellmyhome and I had a couple of issues with the extras I purchased. However, once aired they were dealt with very quickly and effectively by Will the managing director, i really can't fault his customer service and his personal attention. With any future house sale, I will go for a pay later option. I paid for an agent to show people round which I wouldn't recommend and was one of the issues Will dealt with. I had some great customer service from Laura/Anna/Will during the time my house was on the market with them.

Date of experience: July 31, 2019

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