Santander Consumer Finance België is a financial services provider specializing in personal loans and credit solutions. The company offers a range of products designed to meet the diverse needs of consumers, including fixed-rate personal loans with predictable monthly payments and a Santander Debit Mastercard that provides flexible access to funds. Customers can utilize these financial solutions for various purposes, such as home renovations, unexpected expenses, and major purchases like electronics or vehicles. Targeting individuals seeking responsible borrowing options, Santander aims to provide transparent and reliable financial support. The company focuses on delivering personalized service to help customers make informed decisions about their financing needs. Through its website, www.santander.be, users can calculate their loan amounts and repayment plans to find suitable financial solutions tailored to their specific situations.
Santander Consumer Finance België receives a generally positive reception from its customers, with many praising the speed and friendliness of the staff. Reviewers frequently highlight the quick processing of credit applications and the helpfulness of representatives like Sven, who is specifically mentioned for his excellent service.
Consumers appreciate the ease of communication and the efficiency in handling requests, often noting that funds are transferred promptly. However, there are notable complaints regarding miscalculated fees and poor customer service experiences, with some customers expressing frustration over unresponsive communication and issues with payment plans. Despite these criticisms, the overall sentiment remains favorable, with many recommending the service for its rapid and supportive approach.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 3 |
| Feb 25 | 4.4 | 7 |
| Mar 25 | 4.2 | 13 |
| Apr 25 | 3.6 | 8 |
| May 25 | 4.6 | 11 |
| Jun 25 | 5.0 | 8 |
| Jul 25 | 4.3 | 6 |
| Aug 25 | 2.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super service rapide et personne très serieuses à l'écoute, très avenante, je conseil vivement”
“Cela fait 6 ans et demi que je paie le financement régulièrement j’ai eu un petit problème financier J’ai demandé un...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 0% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Santander Consumer Finance België / Belgique is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.2).
60 reviews of Santander Consumer Finance België / Belgique. Filter by what matters to you.
Les accomptes sont mal calculés cela va pas être mis à zéro pour la date de zerotage, du coup j ai peur d être fichée,le souci ils répondent pas aux mails je me retrouve le couteau sous la gorge.je vais devoir faire par avocat pour ne pas être dans la misère dès demain pour me couvrir.
Bjr je suis client chez eux , le transfert d argent est trop long
I have 2 saving accounts Vision and Vision +. While the interest rates are amongst the highest out there, the tool in the app to simulate the interests is misleading. I opened the saving accounts in January 2025. When i run the simulation, it shows me what i get on 1st April 2025. While one would feel good about this tool and the amount it indicates, the simulation fails to inform you that you don not recieve such interest gains on your account within the first year of opening but the following year. The date showed in the simulation is misleading and honestly not cool for a bank of this standard. Fair enough, It s indicated in the FAQ that you get the interests the next year but the simulation does NOT capture that. Without fixing this misleading bug in the simulation, I feel disappointed.
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Santander Consumer Finance België is a financial services provider specializing in personal loans and credit solutions. The company offers a range of products designed to meet the diverse needs of consumers, including fixed-rate personal loans with predictable monthly payments and a Santander Debit Mastercard that provides flexible access to funds. Customers can utilize these financial solutions for various purposes, such as home renovations, unexpected expenses, and major purchases like electronics or vehicles. Targeting individuals seeking responsible borrowing options, Santander aims to provide transparent and reliable financial support. The company focuses on delivering personalized service to help customers make informed decisions about their financing needs. Through its website, www.santander.be, users can calculate their loan amounts and repayment plans to find suitable financial solutions tailored to their specific situations.
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